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Laguna Suites

3.0 star property
Travelers find a peaceful all-inclusive escape surrounded by turquoise waters at this resort, where spa treatments and poolside relaxation await

Choose dates to view prices

Laguna Suites by Club Sunset - All-Inclusive, near Tortuga Beach, offers a quiet getaway. Guests enjoy an outdoor pool and a breakfast buffet. The property provides spa treatments, concierge services, and 24/7 front desk staff.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Restaurant
  • Air-conditioning

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About this property

Laguna Suites

  • All-inclusive hotel near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
  • Tortuga Beach and Chac Mool Beach are located near Laguna Suites, which provides a free breakfast buffet, a bar and a restaurant. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas.
  • Other perks include:
    • An outdoor pool
    • Concierge services and a 24-hour front desk
  • Room features
  • All guest rooms at Laguna Suites offer comforts, such as air conditioning, in addition to
  • More amenities include:
    • Bathrooms with showers and hairdryers
    • Wardrobes/cupboards and daily housekeeping

All-inclusive details

  • This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 10 per accommodation, per night
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Laguna Suites have a pool?

Yes, this property has an outdoor pool.

Is Laguna Suites pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Laguna Suites?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Laguna Suites?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Laguna Suites?

Yes, the property is all-inclusive.

Where is Laguna Suites located?

Located in Zona Hotelera, this all-inclusive hotel is within 1 mile (2 km) of Nichupté Lagoon, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Tortuga Beach. Cancun Golf Club at Pok Ta Pok and Isla Dorada are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

6.0

Cleanliness

7.4

Amenities

6.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

Reviews

Verified

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and amazing staff!
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Ramiro Martin

Disliked: Cleanliness, staff & service
No quisieron resolver el tema de la reservación se negaron a ayudar y nos dijeron que no pueden hacer más por que Expedia no aviso ..
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

MARIA ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2026
Verified

2/10 Terrible

Thania

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2026