Search Hotels Near Canton Custom House, Guangzhou

"I liked that there was a laundry room where you could do your laundry, and they would fold it for you and bring it to your room. I also liked that they had a robot that could deliver your takeout or other deliveries. I disliked that the gym had very little equipment and only cardio machines. It should at least have a pull-up machine or a cable machine. I also disliked that packages sent there had to be picked up by yourself instead of being handled by the staff. Overall, the staff was helpful, the hotel was clean, and the location was good."

"Clean room friendly staff"

"Good service especially the chef & manager at the breakfast restaurant, the waitress at the lounge during happy hour were phenomenal. They catered to our needs . However I must say that management must improve the vegetarian options & cater to the international community… look into adding North American food as well."

"Overall place was good. However, when we were checking in, after spending about 5mins checking us in, 3 local ladies walk in with ID cards to check in - he stops what he’s doing with us and checks them in first, then proceeds to complete our check in. What happened to asking them to wait in line like everyone else? Also, when we asked for an extra keycard, they got so annoyed? One of us uses the gym and you need a keycard to get in and out. The same keycard is what keeps the lights and ac on in the room. Who checks in 2 guests and gives them 1 keycard? Then gets annoyed when we asked for a second one the next day? We told them nvm and walked away. Staff needs better training."

"Great Place To Stay"

"N/A"

"The location of the hotel was great. Being part of the Marriott brand, I was expecting better services n standards. Called the front desk on few occasions, but the staff didn’t sounded too friendly. I was also upset that my corridor smelled of soured durian husks for almost half of my stay there. Today surprised that durian was allowed in the hotel and the smell was left to linger for so many days. Totally not something I’ve expected from the brand."

"Great"

"Amazing staff"