Search Hotels Near Centerpoint Community Ice, Kansas City

"Breakfast was great- clean rooms "

"Staff was nice. Room was dark and dark color with not a lot of outside light."

"Great location. Great price. Friendly staff. Room was clean. Clean linens and nice soft towels. At first glance, the bed looked questionable (no box spring) but it was super comfortable. It's one of those 1 pc only sleep systems. One odd thing I noticed, lack of trash receptacles around. I'd stay here again just not on freeway side for it gets traffic noise."

"Close to the highway. Friendly staff."

"Good stay. Clean and friendly."

"When we got to our room, we noticed that most of the outlets on the walls did not work. We had to switch the plugs for two of the lamps so they would actually turn on. The only outlets in the bedroom we found that worked were the outlets in the bedside lamps. BOTH bedside and desk phones did not work. Bedside phone rang, beeped a few times and disconnected. The desk phone in the living space didnt work. We later found out that the neither of them were connected to the right port. The fire alarm in our room went off for a solid minute. No one was cooking or smoking, so we were a wreck trying to figure out what was happening. (That's how we found out the phones didn't work. I can't imagine if it was an actual emergency.) People at the desk were passive aggressive and dismissive. After we brought our concerns to them about the phones and smoke detectors, they just said they'd call maintenance and brushed us off. They don't have actual privacy curtains that close on the second floor. They have a sheer curtain, and that's it. Privacy (from the shower, to the bedroom & living space) didn't feel like and option for our room. We had an upstairs neighbor who stomped around during quiet hours that woke us up multiple times. We let it go the first night, but the second night was worse. I called the front desk and all that was said was they tried calling before from other people complaining and could try to call again. Nothing changed. To their credit, the room was clean."

"The corner of the bathroom vanity had been heavily used for cutting and snorting...something. The kind of place where more rooms are lived in than visited, and no questions are asked."

"I can’t believe I paid that much for a room for a hotel that was nowhere near the quality of a nice hotel and the rating it had received. I was unable to drive home because of the severe storms and had to stop somewhere . I had stayed in the area before, and hoped this would be a decent place to stay. The front desk staff was very efficient and very kind. My room smelled, the toilet was very very dirty, and the floor was dirty. I was placed right next to the elevator with a lot of loud people coming off (which really is no one‘s fault it just happened to be I was placed in that room probably because of high occupancy)"

"Clean room"