Cari Resor di Central Phoenix

"Stayed 6 nights with just me and my 6 year old daughter. Biggest complaint is that we never received full housekeeping services. On day 3, requested housekeeping but they just made the bed and didn’t provide new towels or cleaning or anything like that. No microwave was very problematic for us. Used the text line to hopefully get assistance in securing horseback riding for the next day but was just given a number to call and told that they couldn’t make outside reservations for us. Expensive...

"With renovation in progress at the hotel, we had a substandard stay at the Kierland Resort. Entire lobby closed, shops moved to cramped temporary rooms. The one bar which has supposedly completed its renovation was not open during our multi-night stay. Instead they relocated this bar to a meeting room with a temporary bar set up. Not impressed. Imagine paying over $20 for a margarita at the temporary bar poorly lit and no ambiance. The pool is poorly maintained -- especially on Saturday there...