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"We booked a room in the Level category, which is a bit pricier, but worth it. Benefits for Level guests include early check in and late check out, lounge access for unlimited non alcoholic drinks and cookies, daily happy hour from 1430 to 1730 with unlimited alcoholic drinks and small plate food, laundry service for 2 items per night. We took advantage of all the above which made our stay feel VIP. There were other benefits that we did not use. Our room was clean and comfortable and being on the 29th floor provided a fantastic view of the city. Staff was extremely attentive from check in until check out. Breakfast was included with our room and was a fabulous spread of local Vietnamese and western cuisine. The concierge booked us a wonderful private driver for the day to visit the local sites. Overall an outstanding experience and we'd stay here again. "

"Lovely resort and very easy walk to the old town. Great pool. "

"Had a lovely stay at Haian despite a few issues Hotel itself is amazingly well located across the street from the beech in a very lively area. It has a nice rooftop pool. The breakfast is truly spectacular and well worth it But there were a few downsides. Hotel condition is sometimes in need of love. Nothing major but surprising. Hotel is between two high rise construction sites so expect construction noise. There are loud speaker messages coming from the beach around 5:30am and lots of honking and other loud messages. Hotel supplies earplugs because of all the noise. Hotel is also obsessed with the cheap plastic room keys and keep a count on how many you get.it also has a very off-putting rule book including itemized costs for every item in the room so that you know how much they will charge you if you walk out with a mattress. But the worse part was when you check out, they make you wait 5 minutes while they inspect your room. They try to be polite and say they check you didn't forget anything. But that's a lie and it's even more insulting. It's just a very cheap move from a place that should be much more upscale. Leaves a negative taste as you leave. Overall it's a good hotel to stay in but they can do a few efforts to make things much better. "

"Very good services and clean room "

"Yes"

"Everything was perfect "

"Very nice property in a great location. Just a couple of blocks away from the beach and just a block and a half away from Bangla Road. The breakfast buffet was nice, as well as the rooftop restaurant. We had a swim up room which was great. The pool bar was fantastic. The staff was helpful and friendly. Most knew English. "

"Great area"

"The Sheraton Nha Trang is an immaculate hotel with stunning & spacious rooms, amazing quality food, perfect location opposite the beach, and the most genuinely friendly & helpful staff. Highly recommended for anyone wanting to have a relaxing stay in Nha Trang!"