Palaces in Cergy-Pontoise

"Thank"

"Unfortunately, our stay was ruined by bed bugs in our room. In the mornings for our first two nights we had woken up with bites around our bodies, we did not think too much of it and wondered if we had gotten mosquitoes bites or some other insect. However after the third night and continued new bites appearing we went and checked in the bed and found bed bugs crawling around. We notified the host and they offered a refund but we would have to leave the property as they had nothing else available. We decided to sleep on the floor of the room as we were unable to find any other accommodations on such short notice. The disinfectant process for all of our belongings was nothing short of hell. The room and location were great, but ruined for obvious reasons. Do not recommend."

"Excellent breakfast, beautiful view from the room. About 15 min walk to Eiffel Tower. You can see Eiffel Tower right from outside the hotel entrance. Location is excellent . So close to a mall and good dining options. Staff is very helpful. They let us check in 2 hours before the check in time. "

"Only one pillow per guest. I asked for a second one at the desk and she said they do not have any to give out. I am a two pillow sleepers. She made no effort to help me out. "

"Sweet little hotel. Staff was very friendly, I would stay there again"

"Everything was perfect for our stay"

"Staff were super friendly and accommodating.Room was very clean. I felt safe as they had the front doors locked with a key code for access. Bed made and garbage taken every day. Good fo solo travellers. Cute, Boho neighborhood. Easy access to public transportation."

"We went in the middle of a refurb, very basic space. Great location for getting around and plenty of stuff near by"

"Exceptionally clean but poor customer service"