Cari Vila di Chapman Ranch

"I would have preferred a stationary bike be available in the fitness center. Otherwise, no complaints"

"Overall I feel like the rooms are overpriced for the up keeping. There was mold in the walls and shower. The paint wasn’t up to par and the amenities were almost out of order."

"I liked the gym. Breakfast setup was also nice. Staff was helpful. But our room was stinky and musty. The shower was awful - moldy and terrible water pressure"

"Na"

"The room we were in had damage from a roof leak. It had been repaired but plaster fell from the cieling onto the bed. This was reported to staff, no option offered. The next morning it rained and water started dripping onto the bed. I reported this also and they said we’ll send maintenance right away. We declined as we were showering to leave. I moved the mattress away from its base and used trash cans, ice bucket, and cups to catch the now multiple leaks. When we checked out staff was...

"We had a great room on the 2nd floor all was fine. We also had travelers on the 4th floor and they reported a problem with the bathroom door not closing. This should be a quick fix. All in All it's the best hotel in the area. The staff are great and helped us a lot."

"Great stay!"

"Carpets were really dirty and there was a smell in our room. The iron stained and ruined my new pants that I was supposed to wear to a wedding that night. I told staff and asked for new iron and they didn’t care and a young maintenance kid proceeded to make fun of me every time he seen me!!! I would not recommend and won’t stay again. Candlelight suits is much better"

"I've started at Embassy Suites many times over a few decades now. I've yet to be convinced of a better value, when all aspects are considered. This stay was like most others, which is to say pleasantly to be expected. I wish I wasn't, but I'm easily disappointed, and I was NOT disappointed this time. One thing stood out however, that I must mention. The honesty and helpfulness of the staff, namely Ms. Mariel, who found my wallet, phone keys where I left them sitting on the chair beside me after...

"Sandy (front desk) was so friendly and kind. The room needed updating and completion of repairs that were started."

"There was a smell in the room when you entered the room."