Hotel dekat Charlotte Convention Center

"The hotel is absolutely beautiful. From the moment we arrived, Theresa at the front desk was customer service personified. She made us feel as though we were the only guests in the hotel and truly set the tone for a wonderful stay. We also spent time at Sophia’s, where Raye was our bartender. She is fantastic—friendly, attentive, and an absolute pleasure. She made our evenings at the bar even more enjoyable. Highly recommend!"

"Staff went above and beyond!"

"I like this hotel very much. It is clean, reasonably priced and in an excellent location. I highly recommend it. "

"Stunning place to stay. So much history. The area where the mansion is located is beautiful. The room was nice, the bed was super comfy, hotel staff are fantastic and very eager to help. Breakfast was delicious with many things to choose from. We were even able to order off the menu. We had an issue with the heat, but it was promptly taken care of. We would most definitely stay there again."

"Good breakfast. Clean room."

"A beautiful modern hotel in the heart of Charlotte with a hip vibe and awesome roof terrace."

"Excellent greating by the valet, the young man with longer hair was great. The check in process was easy. The two women at front desk were friendly, engaging and knowledgeable. The only issues...WI-FI spotty so smart tvs buffered, there was loud banging near my room on 17th floor. Otherwise, the stay was good overall. "

"Room was ok,customer service and staff friendliness needs a bit more upgrade"

"Management is terrible. Our a/c wasn’t working upon check-in. They tried to have it fixed never got fixed. Then proceed to say that they were unable to move us into another room due to 3rd party booking bs. They eventually moved us into another room after two failed attempts to repair a/c. The second room was in deteriorating condition as well. I will not recommend until costumer service is improved."

"Great stay but they will keep your deposit for no reason. "

"Breakfast was good. "

"Beautiful Hotel! Safe and fun spot in the South End! "

"Clean and comfortable "

"Breakfast was delicious. Staff was excellent "

"had a good stay..check in and check out was very smooth. the only thing i would say is it took hours to get more towels after calling the front desk 4 times."

"Great affordable hotel with balcony rooms available "

"This hotel is beautiful and so centrally located to sporting venues. Rooms are huge and so nice! "

"Great stay"

"Good location, clean, staff friendly & attentive. The food was good, but dont get the wings—they’re TINY. The kids chicken strips was more filling. Also, request to be in a room facing away from the street. We were right on the main road and could hear cars LOUDLY all night long"