Search Hotels Near Chew Valley Lake, Bristol

"On arrival we were greeted kindly by the reception staff, check in was simple and easy, we went upto our room and I noticed that there were blood spots/stains on the bedding. I called down to reception and was moved to another room, the other room also had the same bloodspot stains on the bedding. The manager called the house keeping team, who then took me into multiple other rooms, and were saying things like "oh this one has got the stains on as well so you wont want to stay in any of these". They were very rude and made me feel very uncomfortable. They were not understanding and were making me feel like I was causing problems over nothing. I said that the bloodspots are a sign of bed bugs and it makes me worried and uncomfortable, I asked to be put on another wing of the hotel to which they refused. They were wiping their hands on the desk and showing me their hands saying "see its clean no bed bugs" sarcastically. They were talking to eachother in front of me saying "theres nothing on the bedding whats she talking about". I had a flight at 4am the next morning, and had no transport to go anywhere else, so had no other choice but to stay which made me upset. The rooms weren't very clean. I felt uncomfortable for my entire stay. They gave me 2 drinks vouchers for the inconvenience. Breakfast was okay the next day, but I wont be returning."

"Superb accommodation, very clean and modern just minutes from Bristol Airport yet really quiet. Great stay"

"Ideal location for early flight, room clean "

"An absolute gem of a find. We booked for my birthday at the end of last year, loved it so much, went back this last weekend for our anniversary. The quiet location, the lovely food, the friendly staff, all make for a really gorgeous overnight treat. Whilst last time we stayed in the four poster bed room, we opted for the balcony room this time. It was a little tired and in need of some TLC but none the less, it was a lovely stay. "

"Quite simply one of the best places we've stayed at. We chose this place for its location being within easy reach of a number of places we wanted to visit in Somerset - Cheddar Gorge, Shepton Mallet prison, and of course Bristol itself. The rooms are clean and modern, very comfortable and quiet. Plenty of attached parking, and the pub itself is cosy and welcoming. We had dinner there for one of the 3 nights we stayed, the food was excellent - I really enjoyed the Mexican-style burger, all the usual pub favourites are of course available. The breakfast was sumptuous, unlike other places where its normally a set option, we were given the choice from a separate breakfast menu - I enjoyed the 'full Temple', my partner enjoyed a spinach & cheese omelette. And most of all, the owners Adam & Lee were really friendly and wanted to ensure we were looked after, as were the bar staff and the lady serving breakfast in the morning. When we visit Somerset again we will definitely stay again - thanks very much!"

"We had a great family room and the staff were so friendly and helpful! We also ate in the train carriage and it was great. Really nice place. "

"Tidy"

"Room was pleasant but was not serviced on second day. Cooked breakfast was reasonable but there was no cereal to start with nor toast and jam to follow. One cup of cofee only which was served 30 minutes before the cooked meal arrived on the second day. Mains were good but starters and sweet menu was limited and fairly expensive. Overall we were not unhappy but would not have wanted to stay for a third night and would be question if we would use this chain again if this is typical of all their venues."

"Lovely building and the converted rooms have been done very well Love the decor All staff were friendly and welcoming Will stay again "