Hotel dekat Chinatown Gateway

"Stayed here in 2025 and enjoyed it. Booked to come back this year. My United flight was cancelled due to weather and the hotel would not defend my reservation even though it was out of my control. Bad business decision means I won’t book again"

"El extractor de baño no servía"

"The room was so dirty that we felt uncomfortable staying so we immediately checked- out and did not stay. The front desk staff did not seem alarmed or concerned about the matter."

"Pa Work group enjoyed facility."

"Hotel was clean. Restaurants were good. Good area and close to our convention. The aroma in the lobby was too much. Gave us a headache right away."

"Although the accommodations were nice, the lady at the front desk checkout was very very rude. No, she’s sympathetic to the current conditions. Also, the key card that was assigned did not work end up getting locked out after hours and had to wait for someone else to come in."

"I Loved our room it had a kitchenette which was a plus. our room was clean and spacious. The hotel lobby is very nice and the location is in a great area. Staff are very polite and friendly. There’s a Harold’s right across the street which is delicious. A Starbucks hooked directly to the hotel"

"I will definitely remember this place for future trips to Chicago. One of the better hotel breakfasts, staff was super friendly and the rooms were clean with high ceilings. Location was exactly where we needed to be in the city. I have zero complaints!"

"Our experience was great! Thank you"

"It's very nice and well-maintained, and the staff is very, very good. The only problem is that they charge you for everything. The Wi-Fi is supposed to be included in the hotel's rates, which you have to pay for separately. They also charge you for everything, and they don't charge you for a single transaction, but for a few transactions at a time. It's in a good location, but honestly, you pay a lot, and they still try to charge you for everything."

"Staff was very helpful and friendly. Service was very efficient, even on a very busy weekend. My room was clean, bathroom was large and well-kept. Would definitely stay again!"

"Great view and location"

"Clean and spacious room! Food and beverages were great too!"

"Great location in the Loop. Walking distance from most Chicago attractions and great restaurants. Breakfast was so-so but we found an amazing brunch place a 5-min walk away. One bad part was the room cleanliness. Though the beds were made and towels were changed daily, the room and the bathroom remained dirty. I found toenail clipping on the carpet by the curtains when we first arrived and it was still there when we left. The bathroom mirrors weren’t cleaned from splashes, the shower wasn’t...

"The hotel is centrally located and convenient to public transportation. The staff was friendly and accommodating to allow early checkin. Only unpleasant thing was the strong odor from the toilet. We did not spend a lot of time in the room and sprayed air freshener so we just tolerated it. The staff was very apologetic when we made them aware of it."