Search Hotels Near Circuit Makati, Manila

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"The front desk were not accommodating at all The noise around the property was extremely loud beyond 4am The doorman were friendly Traveling extensively and by far least favorite Left halfway untested after 1 day of a 2 night stay"

"Excellent service and staff were very accomodating for a family. Restaurant had great options too and the buffet breakfast was amazing"

"I have stayed at New World Makati on many occasions. The staff is always nice, professional and accommodating. They usually take great care of the guests and this visit was no exception. I’d like to acknowledge the following: Club Lounge: Abbey and her staff, in particular: Wilson, Babylyn and Jim. Your service and attention to detail was outstanding! As someone who travels for work, I know the room attendants work extremely hard each day. I want to acknowledge and thank Jomel, who made sure my room was clean and comfortable! I mention to management and others (last year) that the hotel has been in a steady decline physically. It’s definitely gotten worse! The rooms are in dire need of remodeling which I know will be an expensive and timely undertaking. Hopefully new ownership knows, understands and plans for this! The staff can only do so much with what tools and amenities are provided. Jasmine (dim sum restaurant) is outstanding: service and food. But they need to be more attentive to pricing. I had to inform them that I was overcharged twice! Still, the selection and quality were great! Lastly, I cannot say enough about the Club Lounge and the staff, many who are new. They make the guest (myself for sure) feel at home. Breakfast and the available choices are awesome! The cocktail hour has been reduced and the quality of food and choices have also gone downhill. Maybe the Exec Chef needs to be changed. Otherwise, an outstanding stay but due to staff! Jim Lee Honolulu HI"

"Was refused early check in, after a 27 hr flight but rules are rules 😉 Front desk staff seemed a bit rude, multiple employees. felt a burden, and unimportant. My opinion the Hotel across the street (you know) treats tou like family, Didn't get that feeling at I'm."

"The staff, especially security and front desk, were extremely helpful and go above and beyond - I felt well taken care of. Breakfast was great during my 2 week stay, Dinner was always delicious. Pro tip - I think it’s sometimes customary to raise your hand when awaiting service at dinner. The room was always clean and the person who cleaned it was careful and respectful of my belongings despite my pile of clothes I slung off after a day out. I’d recommend this hotel for the area. "

"Beautiful hotel with a great gym and spa. Highly recommend staying here as the price was very reasonable for a Shangri La "

"The lobby was grand but the room was dated despite it being a grand room (which was a VIP upgrade) but no different from the original room booked. Excellent breakfast selections and all the fresh coconut water you can drink. The seafood buffet was great too. "

"Really weird experience here. The doormen and front desk staff were all nice in conversation, but they blatantly lied about how much laundry I had sent and tried to charge me $100 for it. This was on top of returning multiple laundry items damaged and trying to claim it was part of the clothing design. I also paid fully months in advance for my room and room type, and when I arrived, it wasn’t available. They tried to claim that room type is first come first serve despite my reservation confirmation email clearly showing the room type. The room itself was in fine condition, a bit of wear and tear on the furniture but okay for the price. "