Hotel dekat Colonial Lakewood Promenade

"Room 163: the door does not lock. The toilet paper holder is dangling from the wall, which has small divots dug out of it. There is a bit of discoloration around the tub. The staff willingly gave us another room. Inside door latches/chains have been removed and painted over. The room interiors are dimly lit, with walls painted battleship gray except where they've been scarred or patched. Cleanliness is fine. The interior courtyard rooms are surprisingly quiet. Air conditioning works and is not...

"Front desk staff are 😎"

"The man working the front was super nice! Clean rooms. Great value for the price."

"I'm a traveling nurse and my phone was stolen at work the night before I had to renew my reservation. I was 1 hour late paying for my reservation cause I had to go in person to get money due to my phone being stolen and deposit it to pay the hotel. The staff was rude about the entire situation telling me I was banned from staying at any of their properties cause I had money issues. Mind you this was my 4th week there and I had never been late before. I have never been treated so badly in the...

"The room looked nothing like in the picture they shouldn’t say they have breakfast because they’re wasn’t anything to choose from coffee was flat and no choice of creamer my first room was really dirty and I was charged twice"

"The front office lady speak to you like you are a child she is rude no respect"

"Property has just come under new management/ownership. In need of remodeling, For the price ok"

"I just been 10 minutes smelling like dog was dirty A/C don’t work I don’t get my money back Expedia don’t help the property neither"

"I arrived at approximately 9 PM with my young daughter after a long trip and was informed that a $100 deposit was required on a card only. I had $80 available on my card and offered to pay the remaining $20 the following morning. I also offered cash, but every solution was refused. My husband respectfully called the front desk to help find a solution, and instead of assisting us, the staff member threatened to call the police. The lack of professionalism and willingness to help was extremely...

"We dd not get the beds we payed for and no garbage can or tv remote and nothing in kitchen lights did not work. Could not use pool. Probably the worst place I have been."

"Good"

"I had a very disappointing experience staying at this motel. The door lock was broken and did not work properly, which made me feel unsafe. The room was in terrible condition and clearly needed serious repairs and maintenance. On top of that, there was no hot water during my stay. I would not recommend this place to anyone."

"It had a pool as described. Room I had to clean and water ran all the time. Housekeeping woke me up everyday. I kept my room clean and sanitize and made my bed. Staff was really nice always. Price of roos made it so much better"

"The staff was absolutely amazing. Each and every one of them were extremely helpful and kind. We will be back!"

"Ok"

"It was a great experience for my children and I bc this house was / used to be my family home…. My great grandparents home where my grandfather and other family members grew up and we had lots of family holidays!! It was wonderful to share that with my own children! Thank you!!"

"We booked a room with two beds due to the people in our traveling party. When we arrived at the building, they only had a room with one bed, which was not feasible. The facility was not a hotel. It was more like a shelter for people in transition. On our way up to the room, we encountered people on scooters entering an exiting the elevator on two different occasions. Once we inspected the room, it was not clean or comfortable, and there was no chance we were staying in that facility. They could...