Hotel dekat Roosevelt Boulevard and San Juan Shopping Center

"Dirty, toilet leaned to the side when you moved. Temperature in room was hot you couldn’t control temperature."

"Very nice staff"

"Ok"

"I made the mistake of walking around the room barefoot. Within a few minutes the bottoms of my feet were black. Towels so thin they would work as window screens!! Toilet rocked and felt like it was going to topple over. Needed to flush twice for each use. Coffee maker didn't work, even the replacement we requested. No butter or margarine for waffles. "

"Housekeeping is terrible stealing y’all need to take them off the app"

"Rooms are nice. Friendly staff. 3 am fire alarm was not good."

"Only stayed for a night. "

"I had nothing but wonderful memories of my stay at Residence Inn. The staff were nice. The room was spacious - enough to accommodate my family. I would like to give a special thanks to Mrs. Marion - front desk supervisor for assisting me. My stay at Residence Inn was unexpected. I walked into the lobby deeply disturbed and she sensed it. She offered me a hug and that meant EVERYTHING to me!!! I am forever grateful for Mrs. Marion for acknowledging me as a human and not a customer. This...

"Excellent breakfast and staff"

"Breakfast and staff were great"

"Excellent location - across from RiverWalk. Great restaurant adjacent to the hotel - Chart Restaurant. Views of downtown. Avis/Budget car rental on site - so convenient."

"Our room was great but we did not have a blackout curtain and there was a very bright street light that stayed on all night. Thankfully I had my eye cover."

"Pool was small and closed at 5pm but it was good enough for the kids to swim around for a couple of hours. Room was spacious and clean. Staff was nice. Had a little hiccup at check in where one of my rooms were given to someone else which cause about a 30 minute delay in getting checked in but other than that, enjoyable stay, will return"

"The lady at the front desk was super nice and let us check in hours early. Clean hotel and just over all really nice place to stay. "

"We stayed only 1 night while taking my son on a college tour. The hotel was clean and room was updated. We had a view of downtown and the St. John’s River. Check in was great with Emileigh. She was so friendly and welcoming, and she continued to greet us when we walked through the lobby during the evening. This area of downtown seems to be a corporate//financial district so not many open/walkable restaurants nearby on the weekend, therefore we ate dinner at the hotel restaurant. The food and...

"Came and visited Jacksonville for the first time on vacation and stayed here for 6 days, along with a friend who stayed in a separate room. We loved the location, riverfront view and pool area. The staff were very friendly and helpful. However, this hotel needs work and upgrades, to put it kindly. Here are a list of inconveniences that we both found very annoying: my friend was unable to receive hot water during his showers regularly, my sink clogged and was also leaking all over the bathroom...

"Clean hotel. Clean room and bathrooms. Hampton inn breakfast did not disappoint. "