Search Hotels Near Colonnade Row, New York

"The air conditioning did not work at all. It was boiling hot in our room the entire time. The shower was nothing more than a trickle and it did not drain. "

"Small but very functional rooms. Bed frame is unique and high design. Roof top bar has expansive views of NYC."

"Staff was very kind and welcoming. I would stay again."

"Noisy neighbourhood Bad listeners- they charged my stay on the wrong credit card despite me warning them They charge for keeping your luggage in the locker room. Other hotels don’t "

"I stayed 3 days by myself. I certainly wouldn't stay here ith myself but it was an okay value for a quick solo trip. My door code didn't work two of the three days, requiring me to go back to the lobby to get a new code both times. The staff were okay; certainly didn't apologize for the code not working but they did resolve it. AC didn't work my final night, when it was 90+ degrees outside. If it's <$150 a night I'd stay here again. If it's more than that it's a no go."

"Clean room, but elevators take too long"

"Great location - walk a few blocks to SoHo restaurants and shops. Helpful staff. Diptique bathroom stuff. Great furniture in property. Would stay again"

"All good"

"The WiFi went down on the second night of our stay and didn’t come back on for the rest of our trip. As international guests we relied on access to good hotel wifi and there was no proactive messaging or apology from the hotel. The staff on site did try to help but complained of their working conditions and didn’t have any solutions to offer. Our room was only accessible by a digital key that was useless without WiFi. We were given an alternate access code that didn’t work and needed to be re done. We had a leak in our shower that wasn’t fixed after reporting and used our towels to soak up the water which weren’t replaced. I told staff I was really disappointed in the service and was offered no compensation or solutions or access to a formal complaint mechanism. For the price we paid and the promotion of the hotel I was very disappointed. As a frequent to nyc I would not stay again."