Search Hotels Near Como Park Zoo and Conservatory, Minneapolis - St. Paul

"my car was broken into"

"Parking costs extra"

"Yes"

"Workout room has nice equipment but temperature was very warm."

"Nice "

"Yss"

"Na"

"I was very disappointed with my stay at Hilton. The service and overall experience did not meet expectations. The first night I tried to order dinner around 8:50pm, about 10 minutes before the kitchen closed. The first time I called I was transferred and no one answered. The second time I called, the phone was picked up and I was hung up on. I even texted the number that asks how your stay is going and explained the situation. They said someone would get back to me shortly, but no one ever did and I had no dinner that night. I followed the breakfast door order instructions and hung the card on my door around 6pm the night before, well before the 4:30am deadline. In the morning the card was still on my door and no breakfast came. The front desk gave me two buffet vouchers, but I only used one because the buffet was not very good. The room had issues too. The carpet was torn up in front of the jacuzzi whirlpool tub, and I saw ants in the bathroom. My stay also never showed up in my Hilton app, so I don’t think I earned points, which is frustrating since that’s one reason I stay with Hilton. I also didn’t receive the cookie at check-in that you’re supposed to get. The only good part of my stay was Axel restaurant the last two days. The food and service there were great. Overall, not a good experience and I expected much better."

"Room had a pizza box in the fridge and shower still had beard shavings in it. People were great no issues with anything else. "