Search Hotels Near Crystal Bay, Koh Samui

"The staff w"

"Very nice hotel, great staff and excellent location right on the beach."

"Loved everything about The Lamai . Location, pool , restaurant. Staff were incredible , Very helpful and so friendly . "

"Resort had zero atmosphere. Staff seemed disinterested and very unprofessional. The bar was never attended and when asking for a drink you had to go into the kitchen to where they were all sat with faces glued to there phones. Breakfast was the same everyday and was always greeted with "what eggs do you want" rather than good morning. I would definitely recommend not staying at this resort."

"Overall was an amazing stay. Staff are friendly and the property is well kept. Our ocean view pool villa was just what we wanted. Only 2 things that drop the rating to 4 stars instead of 5 1) wait time to get some items from housekeeping took almost 1hr (just 2 beach towels) - other services like calling a buggy or room service was very prompt and speedy 2) there was a wedding but the notification did not mention anything about loud music from the restaurant. (Only mentioned loud noise from a firework show at 1030pm - which was fine as we expected it) It went on for about 3 hrs. We could here all the music and lyrics clearly from our villa. We understand it is a wedding and a happy occassion but was not expecting the music (if any) to be that loud. If we knew we would have made arrangements to go out to town that night. It did ruin our night and was very unpleasant. We also could barely hear the TV with the music playing. We were about 3 or 4 villa ls away from the Star restaurant where the wedding was held Front office staff was nice and offered an apology meal but it doesnt amount to the 1 night value we lost to enjoy our night and villa. Hopefully the next wedding wont effect the next guests Other than that..amaIng property, great views and nice staff"

"I only stayed for two nights, but the receptionist was very welcoming. As I was arriving just after the restaurant closed, they arranged for a meal to be brought to my room so I had that when I arrived. They also arranged my transport from the airport and back. The room was spotless and spacious, the bed was comfortable. Beautiful sea view from the terrace. Breakfast was lovely. I couldn't fault it. Would definitely recommend."

"Staff are friendly and helpful. Lots of restaurant and spa options outside the hotel."

"Pleasant staff and clean rooms. Although blinds in the room not very efficient as it feels anyone can see through when lights are on. Need a few more choices of food on half board basis. Need a few more sunbeds around the pool."

"The gym was well equipped, but not quite big enough when there was more than a couple of people in there. "