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Hotel Hacienda de Zapata

3.0 star property
Hotel in Jiutepec with 24-hour front desk and outdoor pool

Choose dates to view prices

Hotel Hacienda de Zapata offers a tranquil setting with its garden and outdoor pool in the heart of the property. Travelers can use the free in-room WiFi, visit the business center, or enjoy meals at the on-site restaurant serving breakfast and lunch.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
In-room safe
Desk
Air-conditioning
Crib/infant bed
Private bathroom
Cable channels
LED TV
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Shower, hair dryer, towels

Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
In-room safe
Desk
Air-conditioning
Crib/infant bed
Private bathroom
Cable channels
LED TV
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
In-room safe
Desk
Air-conditioning
Crib/infant bed
Private bathroom
Cable channels
LED TV
Daily housekeeping
  • 35 sq m
  • Sleeps 6
  • 3 Double Beds
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About the area

Map
Carr. Fed. Cuernavaca - Cuautla Km 11, No. 207, Jiutepec, Jiutepec, MOR, 62573

What's nearby

  • Forum Cuernavaca - 17 min drive - 6.8 km
  • Balneario La Cascada - 17 min drive - 6.4 km
  • Galerias Cuernavaca Mall - 19 min drive - 9.4 km
  • Tabachines Golf Club - 26 min drive - 12.4 km
  • Cuernavaca Cathedral - 29 min drive - 12.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 103 min drive

Restaurants

  • ‪Rica Barbacoa del estado de México - ‬12 min walk
  • ‪Cecina "Los primos - ‬14 min walk
  • ‪barbacoa los arcos - ‬16 min walk
  • ‪KFC Tejalpa - ‬17 min walk
  • ‪Sushi Dai Fast Food - ‬19 min walk

About this property

Hotel Hacienda de Zapata

Property highlights
A terrace, a garden and a business centre are just a few of the amenities provided at Hotel Hacienda de Zapata. The on-site Mexican cuisine restaurant, RESTAURANTE ZAPATA, offers breakfast and lunch. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Tour/ticket information, a 24-hour front desk and a front desk safe
  • Luggage storage, concierge services and 1 meeting room
Room features
All guest rooms at Hotel Hacienda de Zapata include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers
  • LED TVs with cable channels
  • Daily housekeeping and desks

Similar properties

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Hotel & Motel Hacienda Jiutepec

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 118 reviews
The price is Rp796.149
Rp953.389 total
includes taxes & fees
11 Nov - 12 Nov
Hotel & Motel Hacienda Jiutepec

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • RESTAURANTE ZAPATA

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for MXN 150.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hacienda de Zapata
Hacienda de Zapata Cuernavaca
Hotel Hacienda de Zapata
Hotel Hacienda de Zapata Cuernavaca
Hotel Hacienda Zapata Cuernavaca
Hotel Hacienda Zapata
Hacienda Zapata Cuernavaca
Hotel Hacienda de Zapata Hotel
Hotel Hacienda de Zapata Jiutepec
Hotel Hacienda de Zapata Hotel Jiutepec

Frequently asked questions

Does Hotel Hacienda de Zapata have a pool?

Yes, this property has an outdoor pool.

Is Hotel Hacienda de Zapata pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hacienda de Zapata?

Self-parking is free at this property.

What time is check-in at Hotel Hacienda de Zapata?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Hacienda de Zapata?

Checkout is at noon.

Where is Hotel Hacienda de Zapata located?

Situated in Jiutepec, this hotel is within 6 miles (10 km) of El Tepozteco National Park, Forum Cuernavaca and Galerias Cuernavaca Mall. Balneario La Cascada and AVERANDA are also within 6 miles (10 km).

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Hotel Hacienda de Zapata Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 75 out of 241 reviews
Rating 8 - Good. 83 out of 241 reviews
Rating 6 - Okay. 56 out of 241 reviews
Rating 4 - Poor. 15 out of 241 reviews
Rating 2 - Terrible. 12 out of 241 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por el precio estuvo bien, cómoda, limpia, el wifi bien, dió lo que ofreció
Stayed 1 night in Oct 2025

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante no funcionaba
Stayed 1 night in Mar 2025

2/10 Terrible

Angel

Disliked: Cleanliness, property conditions & facilities
Muy mal , supera cara, sucio, camas rotas, aire acondicionado mal, instalaciones en mal estado Todo mal
Stayed 1 night in Feb 2025

4/10 Poor

Rolf

Disliked: Staff & service, property conditions & facilities, room comfort

Caro. Ruidoso. Inflexible.

Llegamos un poco antes de la hora del Check-in. No había ni la menor posibilidad de por lo menos dejar equipaje en el cuarto. Ni modo. El cuarto super ruidoso. Toallas viejas. Definitivamente no recomendable para este precio elevado.
Stayed 1 night in Mar 2025

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ninguna
Stayed 2 nights in Feb 2025

10/10 Excellent

ELADIO

Liked: Cleanliness, staff & service, property conditions & facilities
buen lugar y buen precio
Stayed 1 night in Jan 2025

10/10 Excellent

Carla Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy cómodo, el personal muy amable, instalaciones limpias, tranquilo
Stayed 2 nights in Jan 2025

8/10 Good

Briseida

Liked: Cleanliness, staff & service, property conditions & facilities
Relación precio- calidad adecuado
Stayed 3 nights in Dec 2024

6/10 Okay

Dalia

Fue una habitacion doble. Las sabanas estaban manchadas y ni habia lugares cercanos para comer muy poca iluminación en la habitación
Stayed 2 nights in Dec 2024

6/10 Okay

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
El cuarto no es lo que se espera. No hay opciones para comer cerca.
Stayed 2 nights in Nov 2024

8/10 Good

RODRIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es buena.
Stayed 1 night in Nov 2024

2/10 Terrible

Denisse

Disliked: Cleanliness, amenities, property conditions & facilities
Muy caro para lo que es, las habitaciones muy descuidadas y viejas, el agua caliente en la regadera tarda mucho en salir y se desperdicia mucha agua, el último día de plano no había agua caliente para bañarse (se les acabó el gas), las toallas y sábanas estaban sucias, la alberca sucia y muy fría, no nos pudimos meter ningún día de nuestra estancia, no tienen restaurante ni centro de negocios como dice. Llamé al hotel porque tuve que reservar una habitación doble por una noche de último momento, por llamada me dieron un precio y cuando llegué a recepción a pagar me cobraron más por ser 4 personas las que iban a ingresar, cuando las habitaciones dobles son para 4; me terminaron cobrando lo mismo que pagué por dos noches de una habitación sencilla (un robo). Pésimo hotel, no lo recomiendo a nadie.
Stayed 2 nights in Nov 2024

8/10 Good

Enrique

Liked: Staff & service, amenities, property conditions & facilities
Un hotel con estacionamiento, alberca, la habitación con aire acondicionado, televisión por cable; en la ducha no funcionaba el desagüe así que se acumulaba mucha agua, el retrete se veía sucio. La atención de las personas muy amable, cordiales, hay seguridad en la noche. No aceptan trajetas, al parecer por mal funcionamiento de la terminal.
Stayed 1 night in Nov 2024

6/10 Okay

Diana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
La hora del check in es muy tarde. Otros hoteles dejan entrar antes. Aquí me cobraron extra entonces por el precio que pagué pude haber escogido un hotel mejor
Stayed 1 night in Nov 2024

6/10 Okay

Carlos Edgar

Liked: Cleanliness, amenities
Funciona si sólo es una estadía de una noche, pues la relación calidad-precio es buena. Pero para una estancia relajada no da, hay muchísimo ruido del exterior y las instalaciones están algo descuidadas.
Stayed 1 night in Nov 2024

8/10 Good

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price.
Stayed 2 nights in Oct 2024

8/10 Good

Mara

Muy muy sencilla
Stayed 1 night in Sep 2024

4/10 Poor

Denisse

Disliked: Property conditions & facilities
Deberian renovar algunas partes de las habitaciones
Stayed 1 night in Sep 2024

8/10 Good

Marcos Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel bien y el personal muy bien, su entrada muy descuidada, pueden mejorar, pero en general bien. Un poco caro el cobro por adelantar por unas horas el check-in.
Stayed 1 night in Sep 2024

10/10 Excellent

Airym

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio, con gran atencion, cerca de muchas cosas
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Flexibilidad para relizar Check-in en la madrugada, lugar de estacionamiento seguro, habitaciones tranquilas y todo el personal amable. Lo único a considerar es el mantenimiento de puertas porque da un aspecto a viejo. Buena ubicación para dormir 1 noche.
Stayed 1 night in Aug 2024

6/10 Okay

Francisco

Liked: Cleanliness, staff & service
El cuarto estaba decente.
Stayed 4 nights in Jul 2024

2/10 Terrible

ruben salvador

Disliked: Cleanliness, staff & service, property conditions & facilities
muy mala sin administrador , ni camaristas hacen el aseo demasiado tarde sin mantenimiento. tres dias sin agua caliente y uno sin agua poca atencion a reclamos o atender las obdervaciones hechas la ropa de cama no es del tamaño de las camas --(chica)
Stayed 2 nights in Jul 2024

8/10 Good

Luz Gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LAS HABITACIONES SON SENCILLAS, PERO MUY LIMPIAS, EL PERSONAL AMABLE, NOS PRESTARON UNA PLANCHA, LA ALBERCA ES PEQUEÑA, PERO EN GENERAL EL HOTEL ESTA BIEN PARA UNA ESTANCIA DE DESCANSO
Stayed 1 night in Jul 2024