6/10 Okay
Michael
Travelled with partner
8 May 2024
Liked: Cleanliness
Nice little beach hotel. Not a lot to do in the area but it’s relaxing. Had a good stay for the most part and extended our stay for an additional 4 nights but had a few issues during our stay:
1- air conditioning was weak , it got cool but never cold even on the lowest setting and having them come check on it 2 times they never fixed it.
2- walls are thin and hallways echo with noisy staff or guests. For the most part, we had a pretty quiet trip minus housekeeping, being loud in the mornings, talking to each other at a higher volume than necessary and our last night a large Chinese group checking in and waking up at 5 AM and being extremely loud yelling at each other from 5 AM to 9 AM so could not sleep.
3- be careful as they have glass bottles for shower gel and shampoo with a very small shelf in the shower area I got charged 200,000 dong because of their poor design. The bottles fell off the small shelf and broke in the shower and almost cut my girlfriend’s feet. Management should re-look at the design of shower and shampoo dispensers in the shower to protect their guest. Otherwise they could have a lawsuit from an injury.
4- The maintenance crew on one morning decided to start hammer drilling into the foundation right outside our door at 8:30 AM. I was not happy by any means to be woken up that way after sternly talking to them that we were sleeping they stopped.
Besides those issues, it was a comfortable stay and relaxing time the front desk staff were very friendly.