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"Regular at this hotel. Always a lovely stay and great location for the theatres"

"Excellent "

"The staff were all pleasant, especially the duty manager, Kieran. There were a few poor service issues which were quickly addressed and more than made up for. Kieran personally came to my room to apologise and suggest a resolution. All the staff we spoke to were lovely, the doorman Martino was great. Breakfast was nice, with both halal sausages & cold meats and pork sausages & bacon offered, catering to most patrons. Views over kensington gardens were awesome. The rooms were in great condition and clean. The location is great, and we ventured out via tube, driving, and walking on various days. I'd happily stay here again, and will do so in the future."

"Room was very clean and staff was extremely helpful and kind. "

"Our stay at Sea Containers London was absolutely outstanding and truly made our first trip to London unforgettable. From the moment we arrived, the experience felt special. The hotel has a unique, sleek design that gives it a modern luxury feel while still being warm and welcoming. We stayed in connecting rooms with both city and river views, which was perfect for our family. The rooms were spotless, beautifully decorated, and very comfortable. Waking up to views of the Thames each morning was a highlight of our trip. My entire family loved the setup, it gave us both space and convenience. The staff were exceptional, friendly, attentive, and always willing to help with anything we needed. Their hospitality added another layer to an already great experience. One of the biggest advantages of this hotel is its location along Queen’s Walk. It was ideal for exploring the city, especially on a first visit. We were able to walk to so many major attractions, including Tower Bridge, Covent Garden, London Eye, and Big Ben. Having easy access to nearby transit made getting around even more convenient. I honestly can’t imagine a better place to stay for your first visit to London, especially traveling from the U.S. Sea Containers London checked every box for comfort, location, and overall experience. We would absolutely stay here again. "

"Hospitality was very good but we were disappointed to find that a service charge was added to all purchases at the bar that we were not told about. We only realised this when reviewing the receipt. Service charges should be at the customers discretion. There was also a £50 deposit that was asked for on arrival but not clearly explained!! This was taken on my bank card (which worried me for the duration of my stay, as I had paid up front and never use room service or charge to my room) and when I asked for the payment to be reversed, as I checked out, and a receipt for the negative payment I was told this was not possible. I was very disappointed that we are not trusted. Now if I had been asked for a credit to authorise any charges, If added, this would have been fine but to take a £50 deposit, with no explanation, is not on. Very disappointed. Spoilt my stay. 😟"