Hotel dekat Deep Creek Lock Park

"Very dirty and unsanitary, smells bad and need more improve and fix the building."

"Breakfast, and the staff in the breakfast area, were great. The front desk staff was friendly and helpful at check-in and every morning. The room was comfortable (the air conditioner was pretty loud when the compressor kicked in). The shower was great. The only problem was that housekeeping never came to clean or replenish the towels in the six days we stayed, even when we stopped by the front desk in the morning to inform them that we would be away for the day. The TV was very loud when it came...

"Staff is excellent! Safety is good. Property already needs repairs. Water leaking around light in the shower. Room above not in use. Hot water took 20 minutes to warm the shower or reach kitchen sink. Rooms looked clean but, Found trash behind a dresser. Sticky spots on counters and in drawers next to bed. Ants in shower. Lights are led and strangely wired. Smell of a gas leak near EV chargers. All was brought to staff attention and included maintenance. No one could offer us any help beyond...

"The staff is great. They must have kept my notes from a prior stay, they put me in a corner room/ top floor which was surprisingly quiet and peaceful. Bed linens impeccably clean. Interior of the room clean and well maintained. That said, cosmetically speaking, the property is showing signs of wear, which is to be expected, I suppose. Overall, this is a great value, with a friendly and attentive staff, where you can get a peaceful night's sleep despite it being in a somewhat busy area of...

"Staff in the restaurant that served breakfast were too busy standing up front talking to wait on our party of 3. I had to get up to get a refill of coffee. Waitress took our order than joined her friends again. By the time our food was served it was cold. Cold eggs and toast - very unappetizing!"

"Great staff, clean rooms."

"Clean and tight. Not a luxury stay, but perfect for everything else!"

"This is a spectacular little boutique hotel in downtown Norfolk. The location is great for walking to the theater and the water district. There’s dining everywhere. The biggest bonus is the glass art museum that’s included with your stay."

"Room was clean. Staff was nice. Only one elevator worked room seemed a little beat up and neglected the ceiling air handler cover did not look good was not able to access the Wi-Fi that was very difficult after entering all the information and it said it wasn’t available overall was not impressed with the place. Was nice to have a bar in the same building"

"location"

"Dirty towels when we arrived, the door never shut fully, only one time during our stay did housekeeping clean out the garbage, stains on the side of both bed frames. Just downright nasty. However, staff was friendly and helpful so they have that going for them at least."

"I like how clean the rooms were"

"Breakfast was plentiful and parking was easy."

"Clean room, great restaurant for breakfast."

"Needs to be updated."

"Room was dirty , breakfast selection was terrible, and the customer service was bad ."

"Very good hotel"

"Rooms are clean,Great owners friendly, safe,no Roaches, good Hotel for the price"

"Nice place just noisey"