Hotel dekat Des Moines Civic Center

"We had a wonderful stay here despite having some plumping issues in the first room we were given. Upon notifying staff of the issues we were having, we got upgraded to a larger room at no cost. The staff were incredibly helpful and understanding. Both rooms were nice and clean. The free breakfast was also fantastic. I would definitely stay here again!"

"This property was the calm in the midst of the storm. The staff was so kind and helpful when it came to assisting us with checking in and finding another night for us in the hotel. All of the staff took their time in answering all of our questions and treated us with so much respect. We are grateful."

"Everything was clean. The room was comfortable. The only issue I had was the lack of information. There was no map or anything to show you where the exercise room was or the layout of the hotel.You could order room service but you really didn't know should you use an app or should you call there's no information there to direct you or assist you and trying to determine what the valet's number is. Besides that everything else was great."

"Great place"

"Overall a very nice place to stay"

"👍"

"Do not stay here! We reserved this hotel and we were not able to check in the day of iur reservation due to flight delays. I called, they said no problem and that our room would be held for us. When we got there the following day, the room was already given to someone else and the hotel was completely booked so they didnt have a room for us at all. I contacted support and spoke to the manager and they refused to refund us. Mind you, this was after 36 hours of traveling and it was during Junior...

"New, clean, spacious rooms and helpful staff. We enjoyed our stay. Recommended!"

"Clean room"

"We really have been enjoying our stay at this hotel. The room was very clean and spacious, the pillows and bed were great, the bathroom had a full length countertop that was very wide which is very nice. We would definitely recommend this hotel and would definitely stay there again if ever in Des Moines again"

"Very quite and calm"

"The staff was incredibly welcoming after an 8 hour drive. This is by far the cleanest hotel I have *ever* stayed at and I have stayed at a lot of hotels. The pool was immaculate and did not smell like intense chlorine like most hotel pools. Our room was incredibly clean & breakfast was lovely. Zero notes. Thank you! We will stay true to Tru!"

"It was very clean, nice updated rooms and perfect for a family!!!"

"New hotel, nice location, pleasant staff and good breakfast. Housekeeping staff needs improvement."

"The staff was outstanding! I will definitely stay here again."