Search Shopping Hotels in Ashford

"Me and my partner stayed in the suite for the night and were very pleased. The only thing we were asking was, if there was any cold beverages in the room for example if there would be some cold drinks such as cold water provided or cold refreshing fizzy drinks. Other than that we were very pleased with the condition and how cozy the stay was "

"Good location, nice lobby and bar area. The other areas were very tired. We stayed in 118. The shower had very weak pressure, the bath enamel was peeling and floating in the bath. The basin was rusty. There was no sanitary bags or bin. We knew there were no toiletries as such. But the dispensers were muddled. Ie hand cream was shampoo. Very very poor lighting in the room and the paint work and carpet was very tired. Very nice breakfast both mornings but there was a very odd vibe on Saturday night as if the staff were on edge some people left as the waitress too long but our food was nice. Nice pool area and clean changing rooms that were well equipped. It wasn't nice to see rows of wine bottles and glasses etc outside rooms for literally hours. The WIFI Was also really poor throughout."

"We had an amazing stay for my partners birthday. The little touches that the hotel did were so lovely. The staff were amazing and nothing was too much trouble. Make sure you eat at the Korean cowgirl as it was great potion sizes and good value for money. The only thing I wish was a bit better was the spa, if it was a bit bigger and had more loungers."

"Staff were very good. Room was good, with a large comfortable bed, decent shower and an iron and board. However March 28th and we couldnt get any life out of tge aircon, so was on the chilly side. (To be fair, we didnt ask about it so not sure if our room had an issue.) Breakfast was straightforward, but a good general selection. You get a "discounted" parking rate as a guest £6 instead of £12, but who else would be parking there? "

"Lovely staff, great room "

"The room was cold on arrival. An air conditioning unit was the source of heat and this took a long time to warm us up! Otherwise a nice hotel"

"Staff and food was amazing, room was clean. Only little complaint is the road noise. "

"Very friendly and welcoming staff. The room was clean and they had made a sofa bed up for my son. Plenty of tea,coffee and biscuits and the towels were lovely large ones instead of the usual face cloth you get to dry yourself with in many hotels. We liked the Bluetooth mirror in the bathroom and the soap etc was filled. The room and bathroom were very cold due to the old sash windows which were quite draughty. However you were able to control the heating easily and so were able to warm the room quite quickly. We did not sample the restaurant or spa services as this was only a one night stay."

"Had a great night stay here. Perfect for my training course in the morning at the same venue "