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"I enjoyed staying here. Great location and lots of underground parking. Staff were nice, especially the cleaning ladies. Construction starting at 7:30 am on weekdays. That wasnt ideal for trying to sleep in. However, I look forward to when the renos are done and the atrium itself is accessible."

"Didnt use pool not in season but emenities were wonderful"

"Good service from front desk and Shuttle, the restaurant was open limited hours "

"My family and I recently stayed at the Sheraton Vancouver Wall Centre and had a very comfortable experience overall. The room was clean, well-maintained, and provided a relaxing space after a long day of work and travel. I especially appreciated how tidy everything was upon arrival as it immediately set a positive tone for the stay. The staff were friendly and professional, and check-in was smooth even though we arrived quite late. A special thank you to Milton for his assistance—he was welcoming, efficient, and made the late-night arrival pleasant for us. Breakfast was enjoyable, with a good variety of options to start the day. It’s a convenient feature if you’re planning a busy schedule in Vancouver. For future travellers: if you’re arriving late, don’t worry, the front desk is accommodating, and the process is quick. Overall, I’d recommend this hotel for its cleanliness, helpful staff, and comfortable amenities in and around downtown. "

"After booking the room for the wrong date unintentionally, they refused to help me resolve the situation and said it was Expedia's problem. Called Expedia and they said it was the hotel's problem. After countless emails and phone calls it never got resolved. Terrible customer service!"

"room smelled like cigarettes, ground floor in parking lot noisy and room outdated and in ordinary state (damaged floor, leaky bathroom)"

"It’s so old, dated and run down. "

"Hotel is in a great location. Breakfast is excellent. Our room could have a little updating but was very comfortable. "

"Staff was friendly and very helpful. The gym was clean and had great equipment. Pool was heated, which was wonderful on a chilly night. Sauna was a bonus!"