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"Good overall Staff were all great !"

"The airport shuttle was convenient. The only issue was trouble getting through to hotel by telephone."

"Not sure why we were placed in a room directly above construction when other similar rooms were available. Newly renovated room had terrible lighting and a shower door that was very difficult to open. Have stayed at this hotel several times previously with no negative experience so hoping this was a one-off. "

"Clean and quiet room complete with extra touches like a steamer and magnifying mirror. "

"Clean toom"

"My stay at the Rui Plaza in Toronto was wonderful! The hotel is beautiful, the rooms are very clean and the staff is friendly and welcoming! The buffet breakfast is great and the location of the hotel is perfect for exploring the city!"

"Good"

"Fantastic room and amenities!"

"Small rooms. Great staff. Nice amenities, could use a pool. Keg was great! Underground spots are too small & a regular size truck doesn’t fit height wise. "