Cari Hotel di Cheshire West and Chester

"First impressions in walking into the hotel were superb, modern, bright & clean with really helpful & pleasant staff. The bar & food were also really good, excellent food & service with drinks very reasonably priced. However the room was very dated & not that clean, certainly needs a refresh, & this was a canal side balcony room on the fifth floor with a jacuzzi bath. The balcony itself was dirty, with loose flags & large cobwebs not somewhere that nice to sit out on & this was middle of...

"Lovely hotel. Rooms clean with plenty of space. Staff really helpful and friendly. Would definitely return when visiting chester. "

"Refurbished and clean. Great attitude from staff and all at a good price. Food was delicious at dinner"

"Room was nice enough but not practical ..... lighting was poor, there were no bedside cabinets, there was no dressing table, there was one easy chair and one stool (it was a double room so why not two chairs) bath/shower not guest friendly, the bath plug/drain did not drain properly which resulted in my having to stand in very hot scalding water for my shower and getting bright red feet as a result, there was no toilet brush either which is a basic hygiene matter. Bar etc was comfortable enough...

"We have eaten at this hotel many times, however, the first time staying over I should have done it sooner. Wonderful hotel and the staff were all extremely attentive."

"Lovely hotel, our stay was amazing as always!"

"We couldn’t come because my wife was sick if possible can we reschedule"

"Close enough to the city to walk"

"We loved our stay and couldn't fault it. It's a bit tired in places and could do with a coat of paint."

"All good on arrival , room not ready so went for a drink, back at 15.00 room ready(320) looked great but stank of sewage, wife complained ( I can't speak), relocated to room 220, nice room, spotless. All ok until shower time, only one towel, wife complained again, rectified. Went for dinner, all good except tables in bar area not cleaned and had debris on them. Sat down to dinner, ordered food and bottle of chateau neuf de pap, food came, no wine, didn't have any neuf de pap, ordered...

"I would prefer it hotter but it was warm enough. Food was delicious, very good quality, staff extremely helpful and friendly, spa is beautiful with wide range of facilities. "

"The property was fairly new and well maintained. Close to most dining options and in a very walkable neighborhood."

"Perfect for what we needed for an overnight stay in Chester, plus loads of great amenities. However it was very warm in the rooms but it was an exceptionally hot day"

"Lovely hotel"

"Excellent hotel and friendly staff. Will book again. Thanks."

"Where do I start we got to the hotel on the first night go to the room to find there was no bedding for the kids we got charged for breakfast the next day for the kids the staff are useless the pool was closed by 7pm even tho is stated it was open till 9pm all the carpets in the hall way were taped down or ripped up the place is a joke for the price we paid"

"We couldn't fault anything. Staff we're friendly. We had an evening meal and breakfast both we're very good. We stayed in the Brewers Cottage a really lovely cosy room. We enjoyed our stay so much we have booked again for the end of July."

"Room wq very spacious. Sauna was great."

"Close to city centre river and park."