Cari Hotel di DeKalb County

"Wish there were more options for food/drink during late night hours and also wish dollys were available for luggage without needing hotel assistance."

"Everything was amazing except valet. Valet was unorganized and frustrating."

"Dog friendly hotel which makes the tubs look not great."

"The room was clean, staff was nice and helpful. Will stay again."

"Very nice and clean place. Place is very big. Has a cafe and restaurant. The staff were a little slow on check in which was annoying. Waited in line for like 30 minutes. But when I got to the counter took like 5 minutes and was done."

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"The elevators kept getting stuck with the door open but I corrected itself after pressing the button on the outside of it a few times. The speed and slow down of the movement doing up should be recalibrated and tuned as well. Upon starting and stopping it felt like going up and the start of the drop from a drop zone amusement ride and your stomach drops. Which is a bit much for an elevator only going to the 6 floor which is the highest floor. Pretty great with a beautiful view other than that."

"Great place to stay! Great central location for all things Alana. Highly recommend!"

"Staff were accommodating"

"Great"

"Perfect location right in the downtown district, making it easy to walk to the local attractions . The room was spacious, quiet, and had remarkably comfortable beds. Fast Wi-Fi and a delicious, varied breakfast buffet made my trip truly exceptional."

"I saw on google this place doesn’t have the best reviews but if i’m being honest our stay was great. we stayed in one of the suites and it was really nice for the price. i will say the only thing that i did not like about this place is that you have to pay for parking or pay for valet parking. I don’t know the valet parking but the price for parking in their parking garage is okay priced but you get charged every time you leave the property. we stayed for just one night for the world cup and...

"Hello , Not what we expected just a few of the concerns. The underground parking garage was extremely small, congested, and difficult to navigate. I did not feel the parking area was particularly safe or secure. The breakfast selection was very limited, and several items appeared watered down or of lower quality than expected. The hotel’s online photographs gave the impression of a newer and better-maintained property than what I experienced. The chair in my room was old and had numerous...

"Good hotel"

"I actually checked out the same night I checked in. The room wasn’t that clean, the chair was dirty, not sure what was happening n there. Room not vacuumed, tables not wiped down. The first manager still wanted to charge us 1 night, even though we didn’t stay any nights. The night manager was very, professional and helpful. He refunded everything back."

"Terribly disorganized staff. Still have an extra $7 charge on my card from god knows where."

"Hotel was very well maintained and beautiful, the room was so beautiful, we loved it. One thing that was a problem was the hot water, the water did not get hot enough."

"I thoroughly enjoyed my stay here, the room, the staff, the energy to help at all times were top notch. I forgot my passports in the room safe and 1 day later they were mailed back to me! Communication was immediate and pleasant. I also enjoyed the food at Zephyr, especially the salmon and crab cakes! I will definitely be returning to Hotel Phoenix!"

"The room we were in was very small, as was the bathroom. Old furniture and the beds were horrible. The bar was a joke. As far as the staff goes they were fine. We noticed other rooms were renovated if we happened to see them as we walked by but ours was certainly not. I thought Hyatt would be an upgrade from a Holiday Inn Express and Suites and was disappointed it was not. The lobby also needed renovation. Very expensive stay and certainly not the experience we were expecting."