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"The staff who assisted us at the hotel reception were very kind and accommodated us in the best available room at the time, located on the first floor. The security personnel were very attentive, and when we needed to speak with the IT department to use our laptop, they provided quick and efficient assistance. We were very impressed with the service provided by the staff and would be happy to book at this hotel again. We also want to highlight that the pools were impeccably clean, which was a great plus during our stay."

"We love Cabana Bay! Our kids love it and we love that we can get into Universal early! Great place! "

"This property was exceptional! And the staff was so accommodating easy going! I really appreciated that it was right in the beach, had two pools, and bars that included a really fun mermaid show. We walked down the street to the right and found restaurants and a fun affordable Queen cruise. My daughter was there for a volleyball tournament and the whole team came over and we played beach volleyball right next to the property. It was a blast. The umbrella rentals are a must and pretty affordable. I was so happy with our whole experience! "

"Loved how the had a waterpark my kids really enjoyed themselves "

"A Hyatt Regency adjacent to and inside the airport? Doesn’t get any better than that if your flight leaves at 6 am or arrives at midnight. Why drive 50 miles to the airport? We either stay the night before or on our arrival home if it’s late. We just work it out with our shuttle driver and don’t have to rush or find parking! Besides, this Hyatt Regency is a 7 out of 5! Always excellent service! McCoy’s still not quite what we expect but they’re trying! Lots of other restaurants available though!"

"Close to Universal studios "

"Great location to Sea World literally 7 minutes away. The room was big and clean. Friendly staff and very knowledgeable and helpful."