Cari Hotel di Guatemala

"The staff was pleasant, the rooms were clean although one of the beds linen was dirty and stained. We asked the staff if they were able to change the linen and they did."

"Beautiful stay"

"Todo muy bien. Tal vez lo único, sería en el tema del desayuno Bufete que es muy limitado para la clase de Hotel que a sencillo pero está rico. Y que también empieza a las 7:00am que para muchos de nosotros ya puede ser algo tarde. Pero es un gran hotel"

"When I got the Hotel I couldn’t get my room because it was for 2 people when I went to the website there was for 4 people I cancel the room and get another one, the hotel don’t want to refund my money for the one I never get the service.😔 so sad!"

"10/10 Service"

"Great location! Beautiful property! Quiet and peaceful."

"Overall, I had a good stay at Oceana All Inclusive. I really enjoyed the food, especially the buffet breakfast and dinner. The snack bar by the ocean was also a great addition. Most of the staff were friendly and helpful, and the resort had a nice atmosphere. However, there were a few things that could be improved. Some areas of the resort were quite far from the pools and beach, which meant a lot of walking. I also had to ask more than once for assistance with my luggage before someone came to...

"A hotel that somehow manages to offer top most quality of hospitality, service, food, ambiance, and affluence all at the same time. We spent three nights and four days and absolute loved our stay. Highly recommended!!"

"I liked breakfast, most of the staff was friendly, very clean the facilities I didn’t like that even though I booked a room that includes kitchen, fridge and so on, we were asked to pay separately cutlery, dishes and glasses, that is something considered as basic in all other options where people is booking a family room, this needs to be revised"

"excellent food at the restaurant the staff were so helpful and kind very hospitable. Excellent place to stay. The rooms are beautiful. Excellent view of Lago Atitlan and beautiful pool as well."

"Bien la ubicación, restaurantes cercanos, baño amplio, corredores muy bonitos. La atención del personal en general fue aceptable pero la señorita que atiende en atención al cliente es muy desagradable por sus formas para tratarme. Me cobró 40 dólares por no poder sacarle unas pequeñas manchas de tinte de pelo a dos toallas y eso es una exageración, además de la falta de tacto para decirlo. Y encontré una cucaracha en mi habitación."

"Friendly customer service…"

"everything was good except on the breakfastthey manue say wat they have but they didn’t have what the menu says all they have was black beans eggs so will be beter go out the hotel to a restaurant!"

"La primera noche me hospedaron en una habitación sin A/C, sin caja de seguridad y sin blower de pelo. A solicitud me cambiaron al próximo día. El staff super atento y el restaurante del hotel es bueno."

"I loved this place with an amazing view. The staff was super friendly and helpful. They offered to pack up our breakfast as we were leaving before breakfast was served."

"excellent hotel in the middle of Antigua beautiful it was a perfect spot in the middle of everything. Great staff excellent staff so nice kind gave excellent recommendations to great restaurants. Beautiful hotel on the inside and love the rooftop with an excellent view of the volcanoes and great restaurant good food. Love the view on the rooftop. I will come back here again."

"Excelente limpieza y habitaciones renovadas, desayuno abundante"

"Clean, spacious and amenities were great"