Cari Hotel di Kanagawa

"良かった"

"The food selection was amazing and when our A/C didn’t work in one of our rooms, they quickly relocated us to another set of rooms, with a beautiful view and massage chairs! The kids loved it!"

"Very historic property that was well kept and clean. The onsen was awesome with an outdoor view of the mountains. The Fujiya dining room was beautiful, enhancing the meal."

"Amazing place, worth the price. Great location, close to the subway and family friendly."

"横浜駅からも近く、コンビニやドラックストアもあり部屋も綺麗で満足でした。 また利用したいと思います。 ただ、チエックアウトする際、フロントまでのエレベーター待ちが数十分あり、電車の時間が気になる方は早めのチャックアウトをおすすめします。^_^"

"今回が2度目です。また横浜に来る時もお願いしたいと思ってします。"

"とても良い滞在ができました。Kアリーナのコンサートもビックリするくらい近くて疲れず楽しめました"

"There were too many restrictions and rules and regulations. There is a huge language barrier, you had to be out of the room by 2pm deadline to clean, you could only use the pool from 3pm - 9pm. I was not allowed to see the pool unless I was going to use it. It's goes on an on. They only had one restaurant and it was not good at all. I would not stay there again"

"Lovely hotel set in a great location."

"It’s a good idea to message the hotel beforehand to reserve the onsen on the evening you arrive; we were lucky that there was a spot available, but you will have no problem getting a spot any other day. The onsen is such a nice way to unwind after a long day of exploring this gorgeous mountain area. Yoi tabi wo!"

"Beautiful, the in room onsen was amazing and the room was awesome. Great staff. Great location. Wish I could stay for longer- perfect to break up the hustle and bustle of the big cities. Make sure you arrive early- all of the attractions close around 5 pm, which I didn’t realize, but the staff stored my luggage while I went to explore on check out day. The only thing that wasn’t amazing was dinner, but I didn’t go for one of the higher priced wagyu steaks. Otherwise , a perfect stay."

"This is a lovely property. We had a large corner room with a nice view. A good sized living room as well as the bedroom. The kaiseki dinner was excellent and the wait staff were helpful and polite. The onsen was hot at 44.5 deg and it relaxed me after a day of touring."

"Never disappointed at Hyatt. Everyone is incredibly helpful, welcoming, and always greeting guests with genuine smiles. From the concierge to the front desk and F&B team, the service is consistently exceptional. It also makes the experience so much easier and more comfortable knowing everyone speaks English so well. Will never stay anywhere else but Hyatt! Thanks for uphold your brand standard so well."

"素晴らしいと思います。交通の便利さはないですが文句ないです。"

"A nice getaway into the mountains of Hakone. The private onsens were really nice and relaxing (about $15 USD for an hour), easy to book too. The massage services were wonderful as well. My wife and I got breakfast and dinner included in our stay as well which had a pretty good variety and quality to it. Convenient too since there are not really any restaurants nearby but you can get to one if you take the bus or walk for a bit. Great staff, clean facilities. The washer dryer situation was rough....

"Clean and spacious room. The beds on the floor were not very comfortable, especially the pillows. Staff was very helpful in making arrangements when possible although they did not seem to know much about the Five Lakes area. Overall if you are interested in Hakone/Gora this is a great property. "