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"Internet was slow."

"Elevator was out the entire trip"

"The only reason we stayed here was due to the water park. We found out when we got there that it was an additional $18 a day fee. They were very ride about this. When we checked the add for expedia we found it in the fine print there is a surcharge. This is extremely misleading. Also checking in was a disaster, it took forever to get checked in since the staff was not very efficient. The cleanliness was very poor. With all the other places to stay go somewhere else. Expedia has never steered me wrong before, this time it was a regrettable stay!"

"Great location "

"We didn't have great check in experience at the hotel. We booked hotel with 2 double beds and hotel was giving us a king size bed with sofa bed during checkin. We had to literally push them to get our desired room. Hotel should honor the reservation."

"Booked a room ( large king) for three people- 2 adults and a teen grandson who had an early morning flight out, The sofa bed was not set up. The bathroom lacked the amenities I expected at a Hyatt. The lighting was very bright with no dimmer ability. The room was showing it’s age. The housekeeping staff was very efficient in helping to get the bed made up."

"Great stay. We would def return. "

"Rooms were dirty apon arrival, multiple times during our stay they were out of towels and wash clothes so we went and purchased our own. Pool and hot tub area was dirty and unkept. But drinks at the pool bar were great. Lol staff was nice though. "

"Front desk was awesome. Housekeeping attentive and professional.Stayed here before and planning to stay again. Thank You!!"