Cari Hotel di Richmond-upon-Thames

"Breakfast was good"

"Ideal for terminal 2"

"1) Never responded to requests in text via Expedia last night - and, couldn't get them by phone (my phone an issue getting through London at airport, 2) took a long time to get a person at the desk when I got there, 3) Ordered dinner when I got there - took a long time to get food, 4) Hallway needed to be vacuumed (midnight and this morning as well), 5 kids were very loud midnight from the next room, 6) the best part was I did get sleep and the next morniong the bus to LHR Terminal 3 only cost...

"Room was very clean, nice, and air conditioned. Staff was very friendly and offered complimentary beverage upon arrival. Nicely decorated hotel with neat vibes!"

"Supper nice and helpful staff"

"Location is definitely the key sell as made the trip so stress free Manager could not have been More helpful Room excellent"

"Fantastic"

"Room was smaller than expected but creatively decorated. Too many decorative pillows for the size of the room with little storage to get them out of way. On site parking very convenient Train station very handy to get to other areas of London. Lovely safe area with shops nearby"

"Everything went smoothly."

"Amazing staff and within walking distance from the Hatton Cross stop-Piccadilly Line."

"Average; ok"

"Easy check-in process and comfortable bed However on first receiving room noted lip stick stains on pillows, hair on bed, stains on bed sheet and poorly cleaned toilet While an alternative room was offered we noted that the shower doesn’t drain properly the sink leaks water on the ground Parking was hassle free and reasonable rates For the price was a reasonable stay but I wonder if maintenance and upkeep have areas to be improved"

"Clean room, great spot for Access to train, london and airports"

"The refurbishing of this hotel is still in progress, therefore it is a bit noisy as construction starts around 7:30 a.m.. There is presently only one small bar/restaurant available for members and hotel guests for breakfast, lunch/dinner/drinks and it is overcrowded in the morning, and doesn't stay open longer to assist hotel guests (there are some pubs/restaurants nearby). Majority of staff is knowledgeable and helpful."

"Great overall stay!"

"Personeel is super aardig en gastvrij. Complimenten voor Monica en Sunny. Minicamping heeft ons elke dag bijgestaan voor alle vragen, omgeving, shopping, routes met openbaar vervoer, metro. Kom hier zeker terug, aan te raden!!! Eerlijke hardwerkende personeel, top!!!"

"The parking and elevator system must be improved. Nothing connects and you must go through urine soaked “tunnels” to get to your car. A very clean hotel and nice once inside. But I would not ever recommend somebody stay here if they are driving in. All elevators on the garage were broken (4-5) and the ones in the hotel did not connect and also some don’t take you to street and some do. We spent most of our “leisure time” trying to figure out where to park, how to carry luggage, and trying to...