Cari Hotel di Richmond-upon-Thames

"There was a very nasty scent coming from the AC and the bedding had a stain to it, the carpet was very nasty."

"I loved the British musician theme and the hotel was impeccable. The breakfast is good and they have a small section were you can buy snacks or any items you may have forgotten. There is a bus stop right next to the hotel making a commute to central London very convenient."

"Good hotel"

"The shower unit is excellent. The shower is powerful. The towels are brilliant. Breakfast is outstanding."

"Room was clean. Staff was helpful."

"Not bad, not great. The room was a bit dirty at my arrival but not overly. The balcony is not a balcony. Just an extra space in the room with big windows facing apartments. There should be another layer of curtains (sheer ones), so you can let the sunlight in and have privacy. No room service. No big deal as I’m a tidy person but I was surprised."

"One big problem was that the hotel bus delivered me to the wrong Ibis. The taxi driver who took me to the right location told me this is a common problem. This is the fault of Ibis."

"Comfortable room for our one night stopover and very convenient for travelling through Terminal 4."

"Rooms were clean and tidy and the staff were pleasant and helpful. The breakfast was varied and plentiful."

"So nice"

"An Absolute Masterclass in Luxury and Hospitality – Faultless! From the moment our vehicle pulled up to the entrance, we knew we were in for an extraordinary stay. This property doesn’t just hold a five-star rating; it sets a completely new benchmark for what luxury hospitality should be. The Service: Phenomenal from start to finish. The staff possess that rare, intuitive ability to anticipate your needs before you even realise them yourself. Every team member we encountered—from the front desk...