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"Excellent"

"Super nice ! Everything was great hotel service food and access to the lifts ! Will come back "

"Staff are nice. Love the renovated room with private onsen. "

"I’ve emailed staff for collect package of ski gear we left .. hopefully they live up to the great standards they gave us on the visit "

"It was great, room was nice. People are nice. I got stuck on the carpark opposite from the snowstorm, the guys/girls at the reception came and tried to help me unstuck the car. There are only 2 washing machine/laundry though, so if you forgot to take the laundry out, they normally put out a card on the machine to tell you get it from the reception."

"Comfortable room. Friendly staff. "

"The staff and amenities were awesome. I booked it mainly for the onsen and it did not disappoint. They also had free washers for laundry. You had to pay to dry the clothes but 20 minutes for ¥100 was very affordable. I would definitely stay here again. "

"Everything"

"Great time."