Cari Hotel di Trinidad dan Tobago

"Just dont book they're all exclusive king size suit room. $1000 a night ... was a nightmare There's nothing at this hotel that's worth a $1000 a night, a waste of time. And money, "

"The pool was closed. I booked the stay for the pool and the views from the infinity pool. The staff was nice, but I was not happy overall. I booked a 2-night stay with Expedia. I canceled the first night. I never got a refund."

"The property is magnificent. Has its own beautiful beach. But clearly they are short on staff and on supplies - during breakfast I had to get off my chair to find someone to get me some coffee- since it was not self served. Our first night we ask for another blanket and they had none but send me a flat sheet Our beach towels were very damp because they did not have dry ones available. The worst part is that the running water in the room was medium brown in color. I could not use the water to...

"never going , too old and far from everything"

"Magdelena Grand never fails to satisfy to our every need whenever we vacation there. From the warm hospitality to the exquisite menus, you will always regret not staying longer. "

"I stayed in a wheelchair accessible room. All was excellent except the shower. There was no way to not flood the whole bathroom area as shower area was small and had no curtains. I suppose if you're not showering it would be ok. Wonder if the normal bathrooms have the same absence of a splash enclosure."

"Ocean vlew clean room .No soap, telephone or workinv tv "

"Friendly and welcoming staff, great food"

"Front desk staff are very friendly. The room condition was not the best. The bathroom shower had a leak that. I reported and no one showed up as promised . There was a nasty buildup of mold at the outside of the shower base that hasn't been cleaned or overlooked. "

"Satisfactory"

"It is a pity that the music played is too loud and not suitable, interfering with conversation. When I complained I was told that is how the owner likes it. First principle for hospitality business: please your customers, not yourself. Why not gentle pan music, or guitar, piano? You are in Trinidad, set the right mood!"

"Excellent room view and amazing , professional, friendly staff. Definitely would return"

"spent one night did not use the pool Putting hand towels or napkins in the room will enhance the room"

"Great staff"

"Yes"

"Hands down the worst hotel experience. They 'lost' one of the bookings for our party, so everyone had to pile into my room--including a child-- in the wee hours of the morning while I contacted Expedia, who mercifully was able to get them to actually recognize and respect our booking, which I had verified by phone and email before arrival. It smells like a scam around Carnival, though we were not there for carnival. Buyer beware as you may show up and they may have no record of your booking...

"Room cleanef every day, airport and beach shuttle amazing, staff friendly and professional, reception staff welcoming."

"We stayed at this hotel for two (2) nights had a battery of issues from very poor customer service from restaurant staff member, "Melissa" who was very rude and impolite. On our second night we had change rooms due to another booking. We were offered a room with a smelly odor and another with an electricial issue. The reception clerk made her best efforts to find us a functional room. Eventually a third room was located but it too, had a leak in the bathroom under the face sink with an odor....

"Terrible. Worst experience ever "

"Personal guest information should never be shared with outside individuals. Regardless of whether the staff or administration personally know someone, a guest’s presence and details should remain confidential. Privacy and security are fundamental expectations when staying at any hotel."