Search Hotels Near Deukmejian Wilderness Park, Los Angeles

"I am writing to formally express my serious dissatisfaction regarding my recent stay at your hotel. The condition of the room was extremely unacceptable. There were mosquitoes everywhere in the room, and I was constantly bitten while trying to sleep. The situation in the bathroom was even worse, with a large number of mosquitoes flying around. Because of this, it was almost impossible for us to take a shower, brush our teeth, or wash our faces comfortably. The level of hygiene and cleanliness was far below what any guest should reasonably expect from a hotel. In addition, we were unexpectedly charged extra fees for parking, we weren’t parking our car, at the time of booking or check-in. This was very frustrating and felt unfair. Furthermore, the staff member who assisted us during check-in had a very rude and unfriendly attitude. Instead of providing proper customer service, the behavior made us feel unwelcome and uncomfortable. Overall, the environment, service, and unexpected charges made this one of the worst hotel experiences we have had. Due to these unacceptable conditions, I am requesting a full refund for this stay. I hope your management team will take this complaint seriously and respond promptly with a fair resolution."

"Clean and great location Shuttle to Burbank airport was a breeze"

"Elevator constantly broken, only one entry isn’t ideal either if room is back around to other side. Need bigger coffee cups, way too small."

"Quick check in and comfortable room."

"Interior appliances were too old, microwave would not heat up properly. Had no hangers and hair/blow dryer in room. Had to ask"

"Nice room"

"Easy check in process. Overnight parking cost aboyt $8"

"Great room and very clean. Wonderful staff."

"Just they need to upgrade the bathrooms "