Search Hotels Near Dunnville Community Theatre, Hamilton

"As always this property is outstanding staff is excellent facilities are safe and clean and I will only stay here when in Hamilton "

"Great view! Good location and good hotel"

"Very Disappointing Stay — Not What We Expected from Hilton My family and I stayed from May 6–9 but ended up shortening our stay and checking out after the second day due to a very disappointing experience. From the moment we arrived, things were poorly managed. Check-in took about 45 minutes, with a long line and no clear system in place. Guests were visibly frustrated. I spoke with the manager, Jason, but he didn’t seem equipped to resolve the situation or provide clear direction. The overall cleanliness of the property was unacceptable. Hallways had trash scattered throughout, and our room was never serviced despite calling housekeeping. No one ever showed up. There was also a fire alarm/annunciator issue around 2:00 AM, which was extremely disruptive. When I called the front desk, the staff did not appear to know what was happening or how to address it, which was concerning. Additionally, the hotel does not match its online images. The photos appear misleading, especially the infinity pool and scenic views, which looked significantly different in person. Unfortunately, this was one of the worst hotel experiences I’ve had, and I would not recommend staying here."

"It would be more welcoming if the staff, at checkin and checkout were to be friendly and smile. My experience at both ends of my stay was less than welcoming. "

"The location is great, and the suites at the back of the building have nice views. I enjoyed my stay there and would definitely consider this for my future stays."

"The room is clean, staff is very nice and polite. Just two power outlets are faulty."

"Mary at the front desk and Denise in the breakfast room are wonderful, excellent and amazing! They made our stay absolutely great."

"Everything was very good, clean room. Ok didn’t plan on getting more coffee pods Saturday as we where out all day so had to call Sunday morning, but they came over within few minutes with it. "

"Clean & quiet"