East Cape hotel guide. Viceroy Hotel Group hotel in East Cape, Mexico

"Slow check in process. Breakfast are didn’t open on time"

"Was a great stay, friendly and close to all amenities."

"Everything was very clean, except the pool… most staff helped with a happy attitude but several were very rude and very unfriendly. Food was 4/10"

"Nice place good location"

"I had to request for my room to be serviced 2 separate days. First day I waited until 5 PM to call for service and second day I requested morning service and it wasn’t completed until 2 PM"

"Great air-conditioning, clean room. It's a small room but great distribution. It was only 1 niggt but i would stsy here again. "

"Ohh my gosh!! This was amazing. This is a small hotel. We had access to a pool the beach, the dining room is 6 tables. The drinks were amazing, especially the margaritas!! They were out of chocolate brownie so the next night our waiter asked the chef to make a Chocolate cake for me!! I really had no words for how private and taken care of we felt. I would 100% stay here again!!"

"The staff is helpful, great communication and friendly. "

"Clean room, nice pool, good breakfast, AC works well, great location on the beach and nice staff. They place is quite dated though. No mini-fridge, poor wifi, poor hot water."