East Coast hotel guide. H10 Hoteles hotel in East Coast, Dominican Republic

"The family club rooms are amazing , clean, beautiful. Pool and beach is nice and food is delicious "

"Large property with many amenities. Very friendly staff. "

"We had a really great vacation at Majeatic Elegance. Very pretty grounds and the beach was beautiful. Pretty blue water and no seaweed! Staff were friendly and the entertainment team was fun! The resort does need some updating though. The tiles in the pool are falling off and our bed sounded like it was going to fall apart every time we got in or out. Overall, we had a fun family vacation but I would recommend the Majestic Mirage over the Elegance. "

"The process for making restaurant reservations needs attention. It was a lot of fun, you must like to party to enjoy this experience! "

"Great fun! Don’t need the ULC tour for general travellers, as it wastes 3 hours of their day."

"Everything was good at the resort. I would definitely recommend this resort to other people."

"If you are not a smoker, then don't go. People were able to smoke everywhere. Wake up to go out to the balcony to get some fresh air, and just blasted with smoke. Go down to the pool to relax and take in some fresh air, only to then be blasted with smoke from every direction. I prefer places with designated smoking areas that are away from others."

"At the time we arrived the resort agent at the check-in, Geicha, was very friendly, accommodating and helpful. She provided the most suitable room for my family. Furthermore, before arrival, she had already booked all restaurant reservations for us. Superior customer service!"

"Overall, I’d rate my stay an 8/10. The food was genuinely good. I didn’t get a chance to try the Asian restaurants, but I did visit the Italian and steakhouse restaurants, both were enjoyable and worth it. There were a few downsides. On the first night, our shower flooded. We had to call twice, but it was eventually resolved. A small portion of the staff (around 5%) did not seem equally welcoming to all guests, which was disappointing to experience. That said, the vast majority (about 95%) of the staff were warm and friendly, especially the buffet team, who stood out. Another issue was the sewage smell that occasionally came from the bathrooms in different areas of the property, including our room. Also, on two consecutive nights, housekeeping placed clean sheets that had visible stains. After reporting it, the issue was fixed right away. On the positive side, the spa was excellent. I booked the anti stress package and really enjoyed it, my only complaint is that the halotherapy session felt too short. The resort itself was very clean, the pools were great, and the beach was beautiful. On our last day, the beach server was especially attentive and made us feel very welcome. The nighttime entertainment on both the family and adult sides was also enjoyable. Overall, no place is perfect, but this was a solid stay. I do think there is room for improvement in ensuring all staff treat guests with the same level of fairness and respect."