East of England hotel guide. Britannia Hotels hotel in East of England, England

"Pets very welcome. Good selection of wines, ciders and lager. Unfortunately not one Ale served."

"Very friendly receptionists. "

"Gym and spa were fantastic, staff were so helpful."

"Gym was great but very busy! Not much you can do about that I guess"

"The room was big but not clean, the windows were very mouldy and bathroom doors very dirty. The breakfast was very poor in quality. It was the basic hotel breakfast, with the usual highly processes breads, cold dry bacon, and very dry / rubber looking eggs. I was honestly expecting a much better experience. The reception staff were wonderful, but the pool staff were clearly junior and very uninterested in helping customers. It took me 3 trips to be able to get all I needed to access the pool comfortably, instead of just telling me all I needed to know when I first arrived. They essentially told me I had to walk barefoot on across a filthy carpet to walk from the changing rooms to the pool and back because "that is what people do". I mean.. they would have just handed me a pair of slippers which the hotel has available for customers. This was very disappointing. The only high point is really the pool area. Water is very warm, I would say warmer than usual, and the area is very pleasant. However, I doubt I will be going back there."

"Facilities were good, the bar food served was appetising. The accommodations we were provided had very outdated decor and the windows were blown out so there was no view and reduced light. I will not return. "

"Nice staff"

"room was nice and warm and clean, and very quiet in the evening as well."

"This was a great location for my trip to Cambridge. The room was small but serviceable. The staff were lovely. 3 minor complaints: no in room fridge, no in room safe and no washcloths."