East of England hotel guide. Surya Hotels Ltd hotel in East of England, England

"The hotel is located in the centre of Norwich next to the cathedral, everything is in walking distance. Our suite was located on the top floor via a small spiral staircase, ok for us but anyone with mobility issues would find it difficult. Bed and bathroom were comfortable with everything that we needed. The breakfast was varied with a lot to choose from but things were running out towards the end of service one day. The bar area was nice and service was great. Overall no complaints. "

"Convenient and comfortable"

"I’ve stayed at this hotel several times now and I would normally rather it excellent ⭐️ ⭐️ ⭐️⭐️⭐️but this stay the room was not up to scratch, the toilet flush was broken and kept me awake"

"Shower curtain rank area is rank ... Help apon arrive was like the Spanish inquisition"

"Lovely hotel in central position. easy parking. Arrived late, night porter was very helpful. Lovely room . Breakfast was superb at respectable price add on . Will visit again when in area."

"N/a"

"We stayed here over a very busy May Day Bank Holiday. While we found hotel parking a bit pricey, we opted to park in the Premier Inn up the road, which was a convenient walk or a quick e-bike/scooter ride away. The apartment was well-equipped with everything we needed in the kitchen, and the property was generally clean, though the bathroom did have some minor mould and water staining. While the check-in staff were a bit distant (neglecting to mention the local bus service), the real issue was the climate control. The air conditioning was broken, leaving the room uncomfortably hot, and a noisy fan that couldn't be turned off resulted in three nights of poor sleep. When we raised this, we were only offered a portable fan. We might consider staying again, but we’d definitely explore other options first."

"Venue is far better now than in previous years, service can be a little slow but the staff are all friendly and polite, rooms were good and clean, and amenities all of a good standard"

"Lovely setting. Food in the restaurant was a bit ordinary. The snacks at the bar were better. No room servicing unless requested and towel change and bin empty was facilitated by placing these in the hallway. Replacement towels and empty bin were there when we got back. Asked about a bus to Norwich, but the desk had little idea - there's a direct bus that passes by the entrance to the Manor."