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Best Western Plus Citrus Hotel Eastbourne

3.0 star property
Beachside fun near Eastbourne Heritage Centre

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Photo gallery for Best Western Plus Citrus Hotel Eastbourne

Standard Room, 1 King Bed, Non Smoking, Sea View | Desk, free WiFi, bed sheets
Lobby sitting area
Reception
Exterior
Desk, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Breakfast available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Desk, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 40 sq m
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for Standard Room, Non Smoking (Walk-in Shower)

Desk, free WiFi, bed sheets

Standard Room, Non Smoking (Walk-in Shower)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Partial Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 23 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Standard Room, 3 Single Beds, Non Smoking, Partial Sea View

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 3 Single Beds
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About the area

Map
King Edward's Parade, Eastbourne, England, BN21 4EB

What's nearby

  • Devonshire Park Theatre - 3 min walk - 0.3 km
  • Congress Theatre - 3 min walk - 0.3 km
  • Eastbourne Bandstand - 6 min walk - 0.5 km
  • Devonshire Park Lawn Tennis Club - 6 min walk - 0.6 km
  • Eastbourne Pier - 12 min walk - 1.0 km

Getting around

  • Eastbourne Station - 13 min walk
  • Gatwick Airport (LGW) - 73 min drive

Restaurants

  • ‪To the Rise Bakery - ‬10 min walk
  • ‪Dem Shish - ‬9 min walk
  • ‪Bistrot Pierre - ‬2 min walk
  • ‪PizzaExpress - ‬9 min walk
  • ‪Pomodoro E Mozzarella - ‬8 min walk

About this property

Best Western Plus Citrus Hotel Eastbourne

Hotel near Congress Theatre
Located close to Eastbourne Heritage Centre and Towner Art Gallery, Best Western Plus Citrus Hotel Eastbourne provides a coffee shop/cafe, dry cleaning/laundry services and a business centre. Free in-room WiFi and a restaurant are available to all guests.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self-parking (surcharge) and tour/ticket information
  • A vending machine, smoke-free property and multilingual staff
  • Luggage storage, a 24-hour front desk and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 50 rooms have comforts such as free WiFi and room service.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Electric kettles, daily housekeeping and desks

Languages

Afrikaans, Danish, English, French, German, Polish, Spanish

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  • Free WiFi
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7.6 out of 10, Good, 1,233 reviews
The price is Rp1.092.180
Rp1.310.616 total
includes taxes & fees
29 Jun - 30 Jun
The Burlington Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 2 per day)
  • Street parking available
  • Parking on site (GBP 2 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 9 for adults and GBP 5 for children
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the beach
  • On the waterfront

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 1-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 9 for adults and from GBP 5 for children
  • Self-parking fee: GBP 2 per day
  • Nearby parking fee: GBP 2 per day (328 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

Property is also known as

Big Sleep Eastbourne
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Big Sleep Eastbourne Compass Hospitality
Best Plus Citrus Eastbourne
Citrus Hotel Eastbourne by Compass Hospitality
Best Western Plus Citrus Hotel Eastbourne Hotel
Best Western Plus Citrus Hotel Eastbourne Eastbourne
Best Western Plus Citrus Hotel Eastbourne Hotel Eastbourne

Frequently asked questions

Is Best Western Plus Citrus Hotel Eastbourne pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Citrus Hotel Eastbourne?

Self-parking is available for GBP 2 per day.

What time is check-in at Best Western Plus Citrus Hotel Eastbourne?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 10 (subject to availability).

What time is check-out at Best Western Plus Citrus Hotel Eastbourne?

Checkout is at 11:00 AM. Late checkout is available for GBP 10 (subject to availability).

Where is Best Western Plus Citrus Hotel Eastbourne located?

Located in Eastbourne, this beachfront hotel is in the city centre, just steps away from Eastbourne Heritage Centre and Congress Theatre. Towner Art Gallery and Devonshire Park Theatre are also within 5 minutes. Eastbourne Station is 13 minutes by foot.

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Best Western Plus Citrus Hotel Eastbourne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 157 out of 560 reviews
Rating 8 - Good. 217 out of 560 reviews
Rating 6 - Okay. 113 out of 560 reviews
Rating 4 - Poor. 42 out of 560 reviews
Rating 2 - Terrible. 31 out of 560 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10

Stunning location, beautiful beach.
Stayed 2 nights in May 2025

10/10

Great location, right near the sea. staff were so welcoming
Stayed 1 night in Jun 2025

10/10

Staff welcoming. Great location for the beach
Stayed 1 night in Jun 2025

8/10

Great location on the seafront, near the Lifeboat Museum.around 15 minute walk from the pier and the train station. Ageing hotel facilities but the staff were very helpful.Special mention to Nancy who runs the breakfast service who was brilliant.
Stayed 2 nights in Jun 2025

10/10

Great team! Really friendly. hotel rooms are big. highly recommend for business or leisure.
Stayed 1 night in Jun 2025

10/10

Enjoyed the stay, staff were excellent
Stayed 2 nights in Feb 2025

8/10

Comfortable functional room, friendly, helpful staff, parking can be a bit difficult, especially as there was an event on the Western Lawns all weekend, but with perseverance parking can be found and is very cheap, £2.35 for 24 hours when purchased at the hotel. Overall, a relaxing stay.
Stayed 3 nights in May 2025

8/10

property tired, but clean and staff very good. very noisy outside with beer festival and very loud music
Stayed 2 nights in May 2025

10/10

We really enjoyed our stay here, the hotel was warm and spacious and clean, good value for money with good facilities and friendly staff
Stayed 1 night in Jan 2025

6/10

Quaint hotel on the waterfront. I did recieve an upgrade due to my Best Western membership. The hotel needs additional staff. The front desk person was overwhelmed. The WiFi is horrible. The elevator buttons are missing so you have to stick your finger in to activate. Overall this place needs work.
Stayed 1 night in Jun 2025

8/10

Lovely staff, hotel clean and simple
Stayed 1 night in Dec 2024

10/10

We have a very big room with great views, king size bed. The breakfast suite is.
Stayed 1 night in Mar 2025

10/10

This is an old hotel. However the staff’s attention to detail and care was amazing. Nancy who serves breakfast was a ray of sunshine and just a delight. My daughter and friends all enjoyed staying here and we will be back again. Thank you so much for looking after us with the care that you did.
Stayed 6 nights in Mar 2025

6/10

Roomkeeping was not good. It was only cleaned after it was pointed out and then only superficially. The breakfast was clear. The hotel has seen better days.
Stayed 4 nights in Apr 2025

10/10

Excellent service
Stayed 1 night in Feb 2025

8/10

The hotel was very clean staff were excellent right on the beach front only had one night perfect for us
Stayed 1 night in Oct 2024

10/10

Kind reception and very big room ,beds very comfortable ,surely recommend 🙂
Stayed 1 night in Jan 2025

8/10

Nice location great price
Stayed 1 night in Sep 2024

10/10

We really enjoyed our stay at the Citrus hotel. Eastbourne is lovely. We were on the front. Such a beautiful big room. So pleased. The reception staff all deserve a 🌟They were so friendly and professional. Thankyou xx
Stayed 3 nights in Mar 2025

10/10

Excellent friendly service by Andrew who managed to find me a really nice room with beautiful sea view! I look forward to staying here again!
Stayed 1 night in Sep 2024

10/10

Staff were very welcoming on arrival and made checking in very smooth, the room was very spacious and clean, bed was very comfortable and all linen very clean and fresh smelling, good selection of choices for breakfast, would definitely stay again.
Stayed 1 night in Aug 2024

10/10

Comfortable beds, spacious room, very friendly staff, good value for money
Stayed 1 night in May 2024

8/10

The staff was very clear in booking check in and outs
Stayed 1 night in Sep 2024

8/10

The Hotel was a good price compared to others in the area and it was cleaan and convenient.
Stayed 1 night in Apr 2024

8/10

Lovely hotel,staff very helpful,gorgeous double room,plenty of room really comfortable bed
Stayed 1 night in Mar 2024