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"The family room was great and even though hotel is close to highway and subway tracks it is well built hotel and you hear no noise from outside."

"Stanford decently friendly, though clearly overwhelmed by the crowds. Make sure you leave time for check in, because the entire lobby fills. The rooms were a bit worn and dated. The TVs were old and had only a few channel options and no streaming apps. Bathrooms were decent, though the toilet paper is so thin you can see through it and seems ridiculous for an expensive hotel like Gracery. The Godzilla balcony was also closed, so their one big attraction was inaccessible. Overall, I would spend similar money for a better experience elsewhere."

"Being right across the street from Shinagawa Station is the best part about this hotel’s location. Hotel staff were professional but were not the kind to give you the warm fuzzies. Hotel and rooms themselves were somewhat outdated, but clean. Would stay here again in a pinch, but not necessarily first choice."