Hotel dekat El Capitolio

"I would say this feels more like a hostel than a hotel. The best part is its central location in Old San Juan. The front desk staff were helpful and friendly. We appreciated their recommendations for restaurants and parking lots. The complimentary drinks at the bar and rooftop are nice perks. The lobby is nice. However, our room was disappointing and left much to be desired. It was interior (standard) room so it’s only windows opened into the hallway. The room was dark with yellow, flickering...

"No hot water. No hot water. No hot water. "

"The front desk lobby employees were very friendly. The employees who were checking the rooms really did a great job and were very respectful and friendly."

"Room was clean and bed very comfortable. Air conditioning was very nice and cold. Communicating was very easy. Property close to many shops, restaurants and sightseeing tours. Would definitely stay here again!"

"Air-conditioning worked well "

"Excellent location in the heart of historic Old San Juan. Rooftop terrace provided breaks from sightseeing while still allowing us to take in the vibe. Wedding procession and dance in the street below was a bonus! "

"Five stars all around. We will be back."

"Very clean"

"Air conditioner very effective. Staff was difficult to reach at first when doing a later check in since the main lobby building was closed after hours. "

"Great location with excellent amenities and layout. The gym and the pool were absolute favorites. The breakfast bar which transitioned to a cocktail bar was also a nice treat! Housekeeping was friendly and easily accessible."

"The room was very clean and the staff were very knowledgeable. We asked for restaurants and excursion recommendations and they were extremely helpful. 10 acrosss the boards"

"Love the location and the rooms"

"Just meh. There were way more things wrong than right with this hotel. Almost all the staff were rude with customer service absolutely not a priority, inuding the male server at breakfast who was visibly angry because people arrived. I saw several people give up and leave rather than continue to wait for an hour for food or attention from waitstaff. I specifically asked if there were any umbrellas for the pool area because there was only 1 being used by someone else. Although I was promised by 2...

"Front desk staff Hector and Joseph were amazing. Hector directed us to a close place for a late lunch and Joseph drove us to a restaurant for dinner and picked us up later. Outstanding service!!"

"Air conditioning was great. Staff was helpful, good stay."

"Place was quirky and cool and awesome. Great location to explore old San Juan. Beds were comfortable, rooms were clean. Staff.was excellent, super friendly and always helpful. "

" Great location. No elevator is a drawback. "

"The resort was in the perfect location for us. The rooms were clean always stocked with fresh towels the staff was very accommodating and the pool area was plush. The food in the cafe and sushi was amazing and the casino is a nice size. The Sheraton contributed to a fabulous birthday celebration in Puerto Rico. To mention the TMobile complex is across the street."

"Great to stay"