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"I loved this hotel. The staff were friendly & helpful. The room & bathroom were clean, with good quality shampoo, body wash and hand wash by Dove. The bathroom door did double service as a door that could close off the toilet area, which was a little awkward, but did mean one person could potentially use the toilet while another was cleaning their teeth. The settee & bed were comfortable, and the desk area was great too. I think the bed was only a 4'6" double, rather than a king - but that was fine for me on my own. The "wardrobe" was just an open rail, and I don't think there was a single drawer in the entire room. I managed ok, but my wife would have moaned about the lack of drawers. I am used to Holiday Inn Express in America, with low quality breakfasts served on a paper plate, with plastic cutlery, so I found the included breakfast, with proper plates & cutlery much better than I expected - with a variety of top brand cereals, yogurt, fresh fruit, croissants, Danish pastries, a variety of jams, marmalades, honey, marmite, etc for the toast - together with a hot selection of Cumberland sausages, bacon, scrambled egg & beans, with proper Heinz ketchup, plus HP sauce - with enough staff to clear & clean the tables promptly. I also enjoyed the cappuccino, and selection of other coffees, teas & hot chocolate, as well as fruit juice. The bar seemed to have a decent selection of drinks, and a pleasant buzz in the evening. This is definitely a great hotel for the money."