Hotel dekat Epsom Playhouse

"The thermostat was locked and I was forced to sleep in a 77f room. They eventually brought a mini fan but that was not helpful as it just circulated hot air. I cut stay short next day. Terrible experience"

"Typical British breakfast. Coffee and tea available at all times"

"This hotel should not be listed on Expedia! This Hotel is being used to house Asylum seekers. It was filthy, the bedding was stained. There was loud music playing at 12:30am from a function happening in the property. There are no keys to the hotel rooms, they're on digital door codes - which made me feel very unsafe that anyone could get into the room if they had the same combination code. I did not feel safe at all. I did not stay at the hotel. I am now trying to get my refund from Expedia."

"Only one working lift. Had to use the stairs to the 4th floor. Convenient location for our needs."

"Yes, the AC was effective"

"The room was clean and had everything needed. The hotel was very well situated and excellent value for money. Bathrooms were very clean and modern. WiFi was excellent. For the money it fantastic value."

"avoid like the plague nothing works nearly got stabbed"

"Very clean. Close to Stoneleigh train station. Staff were very accommodating. Definitely recommend. "

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"Nothing to discuss"

"Staff friendly and helpful"

"The room and the staff were good and its 9n convenient location. However the breakfast and service during breakfast horrible. Not all items available and those which are available supposed to be hot are dry and cold. Some of them are not cooked well and left to cold and dry and sticky. I had a very good experience of breakfast at other Holiday Inns, but this place is worst, that I ever had."

"Arrived to find no phone in the room, which would have been nice to arrange an important wake up call the following morning. Compounding the issue was that my Alexa alarm clock couldn’t be connected to WiFi for an important alarm the next morning owing to the way in which you connected to the hotel’s internet.staff didn’t have any solutions as to how to fix this and seemed nonplussed. Despite hotel literature saying you can set an alarm on the tv, you can’t. All of this resulted in me making...

"I would give it an average rating."