8/10
Our stay at the Holiday Inn Express in West Chester was really great! All the front desk staff members were personable, helpful, and knowledgeable. Our room was clean and was serviced promptly and thoroughly. We had all the conveniences we needed...plenty of hooks, storage, and luggage spots...and the bathroom was well-apportioned with shampoo, conditioner, hand soap, body soap, body lotion, and plenty of linens. Our room was on the 3rd floor right next to the elevator which concerned us, but we heard absolutely NO NOISE from it at all. :) Breakfast was delicious; the coffee was great; we loved the pancake machine.
The only suggestion, and the only reason for 4 not 5 stars, is to provide pillows of varying support. We had 4 large bed pillows, but they were all very very soft and did not provide enough support for me, a side-sleeper. Since there are 4 pillows, it would be great for some to be soft and some to be firmer.
Charlene
Menginap 2 malam pada bulan Juni 2025