Hotel dekat Kasino Fallsview

"Cute place"

"Stunning View Marred by Hidden Fees and Hostile Management I stayed at the Tower Hotel (Room 2704) from March 28-29. While the view was incredible and the room was clean (aside from some leftover decorations from previous guests), the checkout experience was the most unprofessional I have ever encountered in the hospitality industry. As an Ontario resident, I requested the removal of the Tourism Improvement Fees (TIF) totaling over $19.00 (charged on both the room and parking). The staff at the...

"We always stay at Sterling for our Anniversary. Never disappoints, with the room and ambiance. Breakfast was included with every nights stay, very delicious and filling. Brought to your room at the time requested. Overall will always recommend this hotel for couples. I do hope when they finalize their loyalty program, the consideration of those guest who frequently choose Sterling before get some perks/benefits "

"Bed could be a bit more comfy otherwise I loved the property and stay "

"NA Mitch is nicest restaurant staff. girl who worked nights was so weird. poor service from here."

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"The scenery due to it’s location is unbeatable."

"Staff were all very friendly. Room was clean. Great location right across the street from casino & OLG Stage. Parking included. Would stay again!"

"They don't have breakfast "

"Let me start by saying the facility is nice and clean. Unfortunately the TV was not plugged in (which took a while to figure out) and then the remote didn't work unless it was right up to the set (in other words it wouldn't work from the couch). A call to the emergency number was never returned. We went to watch in the common area and that TVs remote had no battery at all (perhaps another renter needed the batteries which I couldn't obtain in the middle of the night). Worst of all THERE...

"Parking is ok"

"Rooms were clean, basic, but nice. Shower had nice big rain head, perfect for the unwinding of the day. Staff were very nice and polite. We were able to check in early which was a bonus. Close to restaurants, and the Casino. On a budget, would highly recommend. "

"Breakfast had good choices, but parking is a bit over priced since you can find half priced parking just around the corner. Also the nightlight wasn't working and the bathroom ceiling was chipping. But the view from the room was good. Room was comfortable and the staff was friendly. Overall good experience. "

"Clean, easy and nice staff"

"my outrage regarding my recent stay at your property. As a Hilton Honors member, I have never experienced such a blatant disregard for guest safety, privacy, and basic human comfort. The conditions of this stay were entirely unacceptable: • Inoperable Basic Amenities in Extreme Weather: Our room had no hot water despite the outside temperature being 21°F. Expecting a guest to bathe in freezing water during winter conditions is a gross violation of hospitality standards. • Constant Intrusion &...

"Ascenseur long"