"This was our first time in London and traveling abroad with the children. London is ancient city so you would expect things to be run down. The truth is that Londoners cherish and preserve their city, streets, pubs, and this beautiful boutique hotel. I felt like everyone really cared about all the guests. In the US, there is an epidemic or "quiet quitting" despite the fact that the standard of living is leagues ahead of other countries. At Baileys, I felt the opposite and it was refreshing to be amongst people with the utmost competence. The room is very clean, for American standards, it will feel small so please refer to the square footage in the listing. The "air conditioner" is more of a glorified fan so turn it on or it's hard to get air circulation as windows can't be opened. There are elevators, which are European sized meaning small but they work well. The Gym is also small, you will end up walking at minimum 5-10 miles a day when you are in London so you won't need the gym. The Tube (underground train) station is like 20 steps away, technically across a tiny street. The Hotel is surrounded by a million authentic great restaurants within walking distance. (Don't believes stories about bad London food, it is of the highest quality and amazing and London is #4 in worlds best cites for food) We got included buffet English style Breakfast and it is really good and a highlight of my every morning because of excellent wait staff, like Teigest."