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"Whe"

"Everything was good"

"Espectacular"

"Very safe, convenient location in the theatre district. Stay here every time I visit the city."

"Clean room excellent location "

"Staff unhelpful, long lines for check in, no soap in my room when I arrived, the elevator had issues one night and I wasn’t let up to my room for about 30 minutes. The place was dirty and just unkept. The location is good, but that’s about it. They also keep $150 in resort/destination fess. Cannot recommend "

"The hotel was perfectly located by Carnegie Hall. We were able to walk to our destinations."

"Pros: Amazing location. Door and security staff were incredibly friendly and helpful. Shower was hot and powerful. Cons: Reception staff were terrible - we had the unfortunate luck of having to deal with Alex several times and he was disinterested and frankly quite rude. For the price of the hotel, additionally charging $4 an item to store bags after check out is really taking advantage of travellers with no other option. Rooms are ok, tired. No tea/coffee making facilities, not even a water glass in the rooms, we had one plastic cup to share between 3. Overall would expect more from the Hyatt brand."

"Our room was disgusting- we had blood stains on our window curtain as well as our shower curtain and some unknown stain all over the couch. The a/c had a metal rattle sound all night The sink was clogged the hotel itself is nice but the dirtiness of our room made it an unpleasant stay "