Hotel dekat Fort Eustis

"We got there at 1 am and there was no one at the front desk, so I had to walk to hotel next door to get assistance. There was stuff floating in the toilet. Mold on the ceiling in the shower. The shower curtain rack was about to fall and curtain wouldn’t stay. Hair stuck to the walls of the tub so it doesn’t appear the bathroom was properly cleaned. The bed was nice and comfy and AC worked. We only slept there and left early the next morning."

"Everything except for the staff and bed is horrible. I stepped on a bug in the middle of the night when I used the bathroom. I guess that's what we get for what we pay for."

"Excellent stay! AC was very cold especially considering temps were near 100! Room was very clean, comfortable beds and pillows. We had a very good stay!"

"The conditions were extremely bothering the walls from the bed to the bathroom. Looks like no one clean or wipe the wall down since the business.Open blood on the walls and feces"

"The front desk worker was very rude!! They do a no refund policy to force you to pay all of there hidden fees. I booked a smoking room online to get there and be told “from her end it saids nonsmoking” so I would have to pay them a 50$ deposit or pay them a extra 25$ to get it switched to a smoking room even though I booked a smoking room so I basically paid 93 dollars for a room that was suppose to be 68$. They also have a 1$ deposit for room keys. The microwave and fridge was dirty. Someone...

"The property was dirty… under the bed had trash, the blinds were coated in dirt, the bathroom definitely needs upgraded as well. The shower dripped the entire time."

"Excellent experience from check in to check out. Room was clean. Staff was friendly and helpful."

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"Staff, as always try their best. Unfortunately this property needs a lot of maintenance and it is long overdue for some new towels, sheets, comforters and some renovations. Understanding this is the Key West Inn and we were not expecting 5-star service or facilities, dingy towels/sheets take you back a little bit. Additionally, they advertise that breakfast is included, we did not get breakfast, we rang the bell several times and no one answered, when they finally answered, breakfast was not...

"Never again! I arrived to a trash strewn parking lot. Sitting area adjacent to filthy front door was disgusting. Dirt. Trash and cigarette butts on the ground. Worn, dirty mat at entrance. Long check-in process. Stained, dirty carpets in corridors, elevator and room. Room door propped open with heavy desk. No towels or washcloths. Interior parts of fridge displaced or missing. FILTH on surface beside fridge. Hair in fridge. No lid or plastic bag for ice bucket. Glass tray missing from...

"There was no trash can, and the room was not cleaned very well. The towels were damp, as if they had just been used, with two of the three having stains. Luckily, I brought my own towel for traveling. The building wasn't well-kept, grass/weed growing next to the wall. It felt unsafe, and some suspicious people were hanging around the entrance and the hallway."

"Imagine a hotel that has been completely destroyed, but then remodeled and renovated, but only 80%. Whether this was an amazing place that got partially destroyed, or a fully destroyed place that got partially renovated it does not matter. Sheets and bathroom were clean, but furniture was partially destroyed."

"No morning coffee"

"I think they can repave the parking lot and spruce up the outside along with the lobby. It doesn’t look to appealing.Need hospitality to throughly clean rooms. They left used towels in our room. Staff were friendly. The breakfast could be better and the elevators need work."

"The staff allowed us to drop our luggage off before check-in so we could go off to do other things and that was nice. The mattress was fairly comfortable and the air conditioning worked fine. Otherwise it was an unpleasant experience. The room was dark and dingy. The furnishings were worn out…the easy chair had stained fabric, the bed sheet had a hole in it, and the handle on the folding door to the bath was missing. The TV produced a message stating that the streaming contract was expired so...

"Door needs repair to be more secure. Humidity in the room was really bad. Staff was exceptionally professional and nice!"

"It was a short stay for the finances however I had to change rooms 2 times. Bathroom was being worked on and t.v wasn't working in 2nd room. The staff was very polite and helpful. There was 1 bug we saw on our way out. I think once the small renovations are done it'll be better. Bedding could use some updating or replacing."

"you couldn't even see in the pool It was so dirty you couldn't see the bottom of the pool even the 3 foot end"

"My room was clean.quite and the beds was comfortable will be back in August for sons graduation"